Contact WordGo Customer Service

Why should I report an Issue with WordGo: Start a Bible Study?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bible Study Fellowship to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Our content, created by Bible Study Fellowship’s network of trusted scholars, can help you establish a daily rhythm of verse-by-verse Bible study.

2. Our Bible courses range from 1 to 6 weeks and our growing course library includes studies in Genesis, Joshua, Ruth, 1 Kings, John, Acts, 1 Corinthians, Thessalonians, Hebrews, James, 1 Peter, Revelations and many more.

3. To get started simply pick a short-course and choose if you want to study solo or invite your friends to join your group Bible study.

4. WordGo by Bible Study Fellowship is a free Bible study resource, designed to help you get into the Bible, and stay in it.

5. Scripture, questions, study notes, and audio teaching delivered to your phone daily.

6. WordGo has members in over 150 countries and is used in many contexts; personal Bible study, church small groups, college ministry, worship teams, family Bible study and friends gathering together around God’s Word. “... we think we’ve found a way for you to get into the Bible... and stay in it...

1. Do you have to be affiliated with Bible Study Fellowship to start an account?I was initially confused on how the everything worked in the app, for example incorporating the Weekly Teachings to the Daily Bible Studies and using the Insights to helped with answering the questions but I eventually figured it out and I was able to truly gain a better understanding of the passages I was studying.

2. I am used to using a different app that has more features so I'm used to being able to highlight the text and change the Bible version, and I cannot see the group's weekly prayer requests in the calendar section.

3. Once the glitches are all corrected, especially, for the regular group members option it will be a 5.Once you pick to do a study by yourself, you cannot go back and invite friends, EVEN IF YOU HAVEN'T STARTED THE STUDY THERE IS NO WAY TO GO BACK!!! This is very annoying not to mention faulty in my opinion.

4. This is a great app, has very good content I love how it allows you to take notes on what you're reading, and gives you a wide variety of things you can study.

5. EDIT: I figured it out - changed my "study time" in settings to 30 minutes rather than 10-15 and it showed all the questions.

6. Sometimes being busy prevents me from going into deeper or more intense study of the Bible, thus avoiding it altogether.

7. I will say though, it would be nice to be able to reach out to a wider community than just my friend group, and to be able to change the Bible version.

8. When answering the questions; if I try to edit my responses, the app freezes and shuts down.I'm finding I cannot access all the questions for past weeks.

9. However, I'm not sure if it's the app or my phone but I can't stay on the app 5 minutes without it moving very slow and getting the message "app is not responding" I have a brand new galaxy s22 ultra have a great signal.

10. Otherwise, great app!I really enjoy using Word go to help me stay in the Word during the BSF summer break.

11. I like how it allows you to customize to your comfort level of intensity of study.

1. Fix WordGo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WordGo: Restarting the app will resolve most errors.
2. Update the WordGo App. Here is how:
   1. On Android goto PlayStore » Search for "WordGo" » Open WordGo: Start a Bible Study » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WordGo » click "UPDATE".
3. Clear WordGo: Start a Bible Study app cache: Clearing cached data will force your app to retrieve the latest data directly from WordGo servers.
   1. On Android, goto Settings » Apps » Select "WordGo: Start a Bible Study" » click Storage » click "Clear Cache".
4. Check WordGo app permissions. If any of these permissions required to use your device's features are disenabled, WordGo might not work.
5. Uninstall and reinstall WordGo. If nothing else has worked, completely uninstall WordGo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WordGo not working

2. Fix WordGo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WordGo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WordGo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WordGo may not be able to connect to the Internet when running in the background.