Published by WGBH Digital

Report an issue with PEEP Family Science.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with PEEP Family Science: Colors?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WGBH Digital to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PEEP Family Science Customer Insights

Steps to Troubleshoot & Fix PEEP Family Science Issues

1. Fix PEEP Family Science Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PEEP Family Science: Restarting the app will resolve most errors.
  2. Update the PEEP Family Science App. Here is how:
    1. On Android goto PlayStore » Search for "PEEP Family Science" » Open PEEP Family Science: Colors » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PEEP Family Science » click "UPDATE".
  3. Clear PEEP Family Science: Colors app cache: Clearing cached data will force your app to retrieve the latest data directly from PEEP Family Science servers.
    1. On Android, goto Settings » Apps » Select "PEEP Family Science: Colors" » click Storage » click "Clear Cache".
  4. Check PEEP Family Science app permissions. If any of these permissions required to use your device's features are disenabled, PEEP Family Science might not work.
  5. Uninstall and reinstall PEEP Family Science. If nothing else has worked, completely uninstall PEEP Family Science then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PEEP Family Science not working


2. Fix PEEP Family Science Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PEEP Family Science be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PEEP Family Science not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PEEP Family Science may not be able to connect to the Internet when running in the background.

Reported Issues