Published by Twin Cities Public Television

Report an issue with Hero Elementary Games.
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Why should I report an Issue with Hero Elementary Games?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Twin Cities Public Television to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Hero Elementary Games Customer Insights

Steps to Troubleshoot & Fix Hero Elementary Games Issues

1. Fix Hero Elementary Games Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hero Elementary Games: Restarting the app will resolve most errors.
  2. Update the Hero Elementary Games App. Here is how:
    1. On Android goto PlayStore » Search for "Hero Elementary Games" » Open Hero Elementary Games » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hero Elementary Games » click "UPDATE".
  3. Clear Hero Elementary Games app cache: Clearing cached data will force your app to retrieve the latest data directly from Hero Elementary Games servers.
    1. On Android, goto Settings » Apps » Select "Hero Elementary Games" » click Storage » click "Clear Cache".
  4. Check Hero Elementary Games app permissions. If any of these permissions required to use your device's features are disenabled, Hero Elementary Games might not work.
  5. Uninstall and reinstall Hero Elementary Games. If nothing else has worked, completely uninstall Hero Elementary Games then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hero Elementary Games not working


2. Fix Hero Elementary Games Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hero Elementary Games be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hero Elementary Games not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hero Elementary Games may not be able to connect to the Internet when running in the background.

Reported Issues