Contact SCC Pretrial Customer Service

Why should I report an Issue with SCC Pretrial?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of County of Santa Clara to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Santa Clara County Pretrial Services application was tailored to provide our clients the following information: court navigation tools, check-in capability and text communication with their officer, their court ordered conditions, their officer contact information, UA testing updates if applicable, and links to other public safety and justice partners.

1. Alot of air message on check onMoe thank u all...This thing is the worstlameNice smooth interface.

2. App does not need permissions whatsoever.

3. Quick fast reliable.

1. Fix SCC Pretrial Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SCC Pretrial: Restarting the app will resolve most errors.
2. Update the SCC Pretrial App. Here is how:
   1. On Android goto PlayStore » Search for "SCC Pretrial" » Open SCC Pretrial » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SCC Pretrial » click "UPDATE".
3. Clear SCC Pretrial app cache: Clearing cached data will force your app to retrieve the latest data directly from SCC Pretrial servers.
   1. On Android, goto Settings » Apps » Select "SCC Pretrial" » click Storage » click "Clear Cache".
4. Check SCC Pretrial app permissions. If any of these permissions required to use your device's features are disenabled, SCC Pretrial might not work.
5. Uninstall and reinstall SCC Pretrial. If nothing else has worked, completely uninstall SCC Pretrial then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SCC Pretrial not working

2. Fix SCC Pretrial Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SCC Pretrial be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SCC Pretrial not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SCC Pretrial may not be able to connect to the Internet when running in the background.