Published by iCivics on Oct 16, 2023

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Why should I report an Issue with Cast Your Vote?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of iCivics to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cast Your Vote image 1 contact Cast Your Vote image 2

About Cast Your Vote

1. In our completely reimagined, Cast Your Vote, you'll discover what it takes to become an informed voter - from knowing where you stand on important issues to uncovering what you need to know about candidates.

2. Sign up for an iCivics account to earn Impact Points!

3. It's just a few weeks until Election Day, are you ready?

4. Teachers: Check out our classroom resources for Cast Your Vote. Just visit X. - Establish, explain and apply criteria useful in selecting political leaders. - Evaluate candidates based on their qualifications, experience, voting record, endorsements, and messaging. - Evaluate information and arguments from various sources to identify stands taken by candidates on issues. - Compare different perspectives and prioritize issues according to personal views.

Cast Your Vote Customer Insights

1. I know the app is still young and it's a great game, but there could just be some fixes.This game is extremely enjoyable and really gives underaged people the freedom to vote and experience giving a vote for someone.

2. I would rate this game 3-4 stars because during the game it doesn't really tell us what to do, there's no arrow pointing at a specific button to continue and that leads to confusion.

3. ๐Ÿ˜”The game is interesting,I was enjoying playing but it can't continue after day 8๐Ÿคท๐Ÿพ โ™€๏ธ literally stuck.

4. But overall I really liked this game! Great!I really do like this game, I just wish there was more of a random aspect to it.

5. I know there is SOME aspect of randomness because Kelly Perkins was a wreck in my first time playing, but was great in the games I've played since.

6. Please do something.Had to immediately uninstall because I couldn't read any of the text and guides and terms that they listed to start the game.

7. It's a great game and I would definitely recommend it.

8. There's clearly something wrong with the app because it freezes up and I can't press any buttons whenever I enter the game.

9. I would like a more random aspect to the game.

10. Please add a feature like this so the game is more clear.

11. Would love to see options for higher office voting and more candidates to vote on but I'm aware this app is young still.

Steps to Troubleshoot & Fix Cast Your Vote Issues

1. Fix Cast Your Vote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cast Your Vote: Restarting the app will resolve most errors.
  2. Update the Cast Your Vote App. Here is how:
    1. On Android goto PlayStore » Search for "Cast Your Vote" » Open Cast Your Vote » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cast Your Vote » click "UPDATE".
  3. Clear Cast Your Vote app cache: Clearing cached data will force your app to retrieve the latest data directly from Cast Your Vote servers.
    1. On Android, goto Settings » Apps » Select "Cast Your Vote" » click Storage » click "Clear Cache".
  4. Check Cast Your Vote app permissions. If any of these permissions required to use your device's features are disenabled, Cast Your Vote might not work.
  5. Uninstall and reinstall Cast Your Vote. If nothing else has worked, completely uninstall Cast Your Vote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cast Your Vote not working


2. Fix Cast Your Vote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cast Your Vote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cast Your Vote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cast Your Vote may not be able to connect to the Internet when running in the background.

Reported Issues