Contact Luther's Small Catechism Customer Service

Why should I report an Issue with Luther's Small Catechism?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Concordia Publishing House to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I also highly recommend Concordia Publishing House.Luther's Small Catechism from Concordia Publishing House is a basic text for almost all LCMS Lutherans, the explanations provided in that premium content has been studied by confirmation students for generations and having Luther's Catechism and those explanations _DOWNLOADED_ on your phone and available for review and study is a valuable addition to any Christian's mobile device.

2. Since they don't, if all you want is Luther's Small Catechism, and can live without the explanations, I recommend going to project Gutenberg and downloading the epub or mobi of the Catechism and load it on either the Kindle app or your epub reader of choice.Well worth the purchase of "The Explanations"! It opened the small catechism for much deeper introspection and is convenient for teaching Confirmation class at Church.

3. On the free tier at least, it doesn't download Luther's small catechism translated into common English to your phone so you must access the internet every single time.

4. I contacted support who were very helpful in restoring the explanation... thanks Jordan! Very impressed with app and the prompt support, would definitely recommend.This app is awesome as is, but becomes an even greater treasure if you choose to make the one time payment for premium.

5. Hopefully the ELCA's free version will be available again soon!Pretty good app, except, what's the deal with the means of grace section and why do I have to pay for that section? Was it even in the original work? The only other place I can find it is ya'll's website.

6. The free version was great, but if you really want to delve in deeper, my suggestion is to buy the explanations.

7. The full access to the doctrinal explanation on the Catechism is extremely helpful.

8. I admit, I was first skeptical of Lutheranism, but then, when I discovered how rich the theology of Martin Luther really is, it opened my eyes.

9. I've emailed support, but no reply.After a few weeks, the paid-for explanations weren't fully shown.

10. Thank you very muchI downloaded this app, specifically looking for the full explainations of the 10 commandments, only to find they were behind a paywall.

11. This means that as long as you have access to the Internet, which people take for granted but isn't always available especially when traveling, this is a serviceable option.

1. Fix Luther's Small Catechism Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Luther's Small Catechism: Restarting the app will resolve most errors.
2. Update the Luther's Small Catechism App. Here is how:
   1. On Android goto PlayStore » Search for "Luther's Small Catechism" » Open Luther's Small Catechism » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Luther's Small Catechism » click "UPDATE".
3. Clear Luther's Small Catechism app cache: Clearing cached data will force your app to retrieve the latest data directly from Luther's Small Catechism servers.
   1. On Android, goto Settings » Apps » Select "Luther's Small Catechism" » click Storage » click "Clear Cache".
4. Check Luther's Small Catechism app permissions. If any of these permissions required to use your device's features are disenabled, Luther's Small Catechism might not work.
5. Uninstall and reinstall Luther's Small Catechism. If nothing else has worked, completely uninstall Luther's Small Catechism then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Luther's Small Catechism not working

2. Fix Luther's Small Catechism Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Luther's Small Catechism be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Luther's Small Catechism not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Luther's Small Catechism may not be able to connect to the Internet when running in the background.