Contact Ba Customer Service

Why should I report an Issue with Baby Night Light (Non-Profit)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Matthias Kollmer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With this free app you can turn your Android phone or tablet into a night light. You can configure eg. color, brightness, dim over time, automatic start/stop to adjust the behavior to your needs.

2. No ads, no costs, no hidden data collection - just a simple app.

3. I developed this for my kids but would be happy if others find it useful as well.

1. Thank you! Half a star less for 2 (minor) reasons: - one cannot go back into the app with the back button and - if allowing the option to start the light directly from an icon, it didn't add an icon but turned the icon in the main menu to the light switch without any possibility to revert beck or change any option (had to uninstall and reinstall).Absolutely love this app.

2. Being able to change light colour, intensity and duration makes it feel different every time!! I set the the colour and intensity to my particular mood, lay back, put on my headphones and drift away.

3. You've saved me more money and faff so thank you very much 👍Somehow usable, but: it doesn't return to the dark light (should happen after 2 minutes), when touched once, perhaps because I have a systemwide screen timeout of 10 minutes.

4. Now with this app I can choose the colour whenever I feel like it!If you need your smart phone to act as a flashlight, reading light, and/or a night light, then this is the app for you.

5. Love the choices of 87 billion colours of light (slight exaggeration) love the ability to adjust the time to shut off.

6. I have spent a lot on a light/ whitenoise machine and was about to spend more on something portable to take away for my baby but this is perfect (if not better as it can auto dim and light again just by one touch so no faffing looking for buttons when sleep deprived!).

7. I believe you will love it.As weird as this sounds I use this myself with the screen colour changed to a dim orange with quiet fireplace audio playing over it.

8. No ads= best!This is great as my old grow clock (which glowed blue) has been broken and I used that as my light in the room.

9. And it can be set to automatically start and stop the night light.

10. I wanted to s reset the time allowence .Needed something when on holiday so I could see to feed the baby at night.

11. Can adjust brightness and colour to suit and stays on until you turn it off.

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ba: Restarting the app will resolve most errors.
2. Update the Ba App. Here is how:
   1. On Android goto PlayStore » Search for "Ba" » Open Baby Night Light (Non-Profit) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
3. Clear Baby Night Light (Non-Profit) app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
   1. On Android, goto Settings » Apps » Select "Baby Night Light (Non-Profit)" » click Storage » click "Clear Cache".
4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working

2. Fix Ba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.