Contact Booksy Biz Customer Service

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1. My clients love it, I also love how easy it is for my clients to book.I switched over to Booksy with hopes to make the booking process easier for my clients.

2. There's no way to book an add-on without the choice of adding additional time, and there's no way to block clients from booking just an add on as a full service treatment.

3. Clients are basically forced to download the app & even with that they don't receive reminders/notifications (or marketing messages) 95% of the time.

4. Booking has been fairly easy for my clients and myself, which is what I wanted.

5. Second, I accidentally forgot to remove an appt from calendar before scheduled time and I could not delete it without labeling the client as a no show.Overall, the app is slow to load.

6. I haven't had any complaints about having to download the app to book as I've seen other reviews state.

7. I'm looking to switch.Overall a decent app for booking clients.

8. I didn't realize I would be charged so much to use the app PLUS a separate fee to send messages ON TOP of the fee for any disputes or refunds ...and yet, every👏🏾 single👏🏾 day👏🏾 I have a "connection problem" notification!! I have gotten to your team on more than one occasion about this issue and it is still a persisting problem.

9. Not to mention that the cost is way too high for something that other booking sites provide free of charge.

10. I also wish that if I rebook them before they leave after their service I still have the protection of the cancellation/no-show fee.Loved Booksy until they started trying to phase out Square for payments.

11. First it would be great if the future booking window could be set to a specific date rather than a time frame.

1. Fix Booksy Biz Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Booksy Biz: Restarting the app will resolve most errors.
2. Update the Booksy Biz App. Here is how:
   1. On Android goto PlayStore » Search for "Booksy Biz" » Open Booksy Biz: For Businesses » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Booksy Biz » click "UPDATE".
3. Clear Booksy Biz: For Businesses app cache: Clearing cached data will force your app to retrieve the latest data directly from Booksy Biz servers.
   1. On Android, goto Settings » Apps » Select "Booksy Biz: For Businesses" » click Storage » click "Clear Cache".
4. Check Booksy Biz app permissions. If any of these permissions required to use your device's features are disenabled, Booksy Biz might not work.
5. Uninstall and reinstall Booksy Biz. If nothing else has worked, completely uninstall Booksy Biz then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Booksy Biz not working

2. Fix Booksy Biz Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Booksy Biz be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Booksy Biz not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Booksy Biz may not be able to connect to the Internet when running in the background.