Published by A. J. Johnson Consulting Services, Inc.

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Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Affordable Housing Resources?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of A. J. Johnson Consulting Services, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Af Customer Insights

1. Can't zoom in to pages.It has nothing about anything helpful and literally crashed within 5 seconds.i am on low income, but can not find out how to find help for, affordable housing, except section 8, and local housing authorityCannot download PDF cannot zoom in cannot see beyond 2020Very good app.

2. Maybe I misunderstood what it is used for?? Uninstalling.1/2023 I was specifically looking for help on rental income calculations.

3. I Love it.....I love itit easy to work withgood to have in need of infoDecent prices.

4. Once I finally got it to work, I end up looking at spreadsheets that don't make sense to me.

5. As soon as I open the app, it crashes on me.

6. It has state and county.

7. Information on app isn't updated.

Steps to Troubleshoot & Fix Af Issues

1. Fix Af Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Af: Restarting the app will resolve most errors.
  2. Update the Af App. Here is how:
    1. On Android goto PlayStore » Search for "Af" » Open Affordable Housing Resources » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Af » click "UPDATE".
  3. Clear Affordable Housing Resources app cache: Clearing cached data will force your app to retrieve the latest data directly from Af servers.
    1. On Android, goto Settings » Apps » Select "Affordable Housing Resources" » click Storage » click "Clear Cache".
  4. Check Af app permissions. If any of these permissions required to use your device's features are disenabled, Af might not work.
  5. Uninstall and reinstall Af. If nothing else has worked, completely uninstall Af then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Af not working


2. Fix Af Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Af be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Af not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Af may not be able to connect to the Internet when running in the background.

Reported Issues