Contact My Town Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of My Town.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. But ever since the update now you can only go there but cant get back with a car and keep the stuff! Please fix this I would love to take the backpack home that I want but I cant please read thisNice game ever this is beautiful game bcoz we get chance to go to shops ,mallI dont like it I LOVE IT BUT .... There is a few problems some of the best characters are on money and also there are very much of ads but overall this is the best game I love so yeah please fix those problems and just make more charactersLook this game is really nice and all but the problem is that.... many of your my town games are nice but they are all also expensive why do you do this..... please I recommend editor to:- not make them money costing and NO ADS and also make some more charecter's like example Grandparent's, uncle, aunt etc but if you can at least make them NO MONEY COSTING that would be very nice and gr...

2. So please consider putting more shops in and apart from that the game is really good.I give this 3 stars cause massive glitch! On the old version when you download the free stores and drive there you transfer games then when you want to go back you get in the car and transfer and still you can keep what you got from the other game.

3. Please make the other mall game free.My Town Stores is a really good game except that the usual little girl is locked and all though it is nice to be able to have a different young girl, I would really like to have the normal girl.

4. And baby store clothing store supermarket and candy store! And we can do so many cool things in it! I have the my town home game so I take all their shopping their.

5. And the first one i have, is my town home! My favourit part is the supermarket and the candy store!! It us so cool how you can bring diferent characters in diferent games.

6. Along with, what they hold! So i thought, why dont they hold big shopping bags, and bring them home? So thats exactly what i did 😄 Thanks Alice.The game was cute and too accurate.

7. I have all the FREE my towns and I think it's cool how you can drive to different destinations the only thing is I dont like how there is many adds I would like to play the games without spending money.

8. (mini restarunt) The features are so realistic! Thank you for such a reaaxing game.

9. ⭐⭐⭐⭐⭐ for the graphics, ⭐⭐⭐⭐⭐ for the control, and ⭐⭐⭐⭐⭐ stars for the game itself.

10. And yeah that's all I wanted to say I think it's a GREAT game but I would like to change them things so yeah.😀LOVE this game.

11. But i just wanted to describe my expeirience a bit more 😄😃😀 I have this game and 11 more.

1. Fix My Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Town: Restarting the app will resolve most errors.
2. Update the My Town App. Here is how:
   1. On Android goto PlayStore » Search for "My Town" » Open My Town: Stores Dress up game » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Town » click "UPDATE".
3. Clear My Town: Stores Dress up game app cache: Clearing cached data will force your app to retrieve the latest data directly from My Town servers.
   1. On Android, goto Settings » Apps » Select "My Town: Stores Dress up game" » click Storage » click "Clear Cache".
4. Check My Town app permissions. If any of these permissions required to use your device's features are disenabled, My Town might not work.
5. Uninstall and reinstall My Town. If nothing else has worked, completely uninstall My Town then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Town not working

2. Fix My Town Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Town not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Town may not be able to connect to the Internet when running in the background.