Contact My Town Customer Service

Why chat with our AI My Town Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of My Town.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. It's a game you can only play once so I wish if the game has more buildingsI give 5 stars be because of the fun but I really hate the ads because sometimes there are the same ads everytime and that's annoying well it does give example some ads but it's very much creative and I really like how you thought about this game because its awesome and funny how you hear there feelings when you pick one its awesome!😁✌Hi I just wanted to clarify some stuff about the game if there's stuff you wanna unlock watch an ad if you can if there are too many ads then unlock the stuff you want to with an ad (if you can) then turn off your internet and no more ads keep up the good work I love that its free pls make more free gamesit is a great game l have not seen any problemsVery nice game everything is open .but few problems 1st problem is that all the characters are not there and also dresses are 1,2 only...

2. I shall be giving 5 stars if ads did not disturb me!!! Jai shree Krishna 💐🙏🏼this game honestly...Sux! After they fixed the glitches even there's still a lot of ads in the middle of it when your playing and then an ad pops up again in the game and it's annoying I hate the adds I hate this app I wish we didn't have to pay for no ads I wish the no ads were free also it still glitches because when I try tk bring out stuff with the charecter the charecter didn't come out or items so please my town recreate your app and make it free and get rid of your ads ads in games suck!Good game it is easy to play and even you can have few characters by watching ads .But it only can be used for some time, I mean you only have one place to go and no where else.

3. Thank YouIt's such a very very excellent game,z especially for kids I really like it N so many bevkoof peoples are making fun of it 😭 but it's rlly a vry good and adventurous game🎯,, i really like my town games and this one is my favourite... U should also try it... 😀👍My town is the best game in my life but there's one problem I could tell you the problem is that you have to release my towel airport so that people could love all of your games and after that that will help you get more fun and Anna people but what I'm going to say is that this game is perfect game but the characters and my town airport release the game you will have two starsI'm gonna give it a four because it's not that fun 😝 but I am not gonna uninstall it so don't worry😥 I love the gym and the characters.

4. Wow! Amazing game , seriously.

5. I dyed the girl baby's hair blue🔵 it's so funny and cute (*’(OO)’*).

6. It has many features, people's and also feel realistic.

7. I love it.

8. They are so cute and adorable.

9. But ads disturb a lot.

1. Fix My Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Town: Restarting the app will resolve most errors.
2. Update the My Town App. Here is how:
   1. On Android goto PlayStore » Search for "My Town" » Open My Town: Beauty and Spa game » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Town » click "UPDATE".
3. Clear My Town: Beauty and Spa game app cache: Clearing cached data will force your app to retrieve the latest data directly from My Town servers.
   1. On Android, goto Settings » Apps » Select "My Town: Beauty and Spa game" » click Storage » click "Clear Cache".
4. Check My Town app permissions. If any of these permissions required to use your device's features are disenabled, My Town might not work.
5. Uninstall and reinstall My Town. If nothing else has worked, completely uninstall My Town then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Town not working

2. Fix My Town Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Town not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Town may not be able to connect to the Internet when running in the background.