Contact My Town Customer Service

Why should I report an Issue with My Town : Haunted House?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of My Town Games Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. What’s that under the bed? Better check it out! * Save mode: My Town : Haunted House saves where you are when you turn it off, so you can come back to continue your adventure at any time! * Multi touch function: Play with friends and family on a single device. * New Characters – If you have My Town : Museum, you can bring your characters from that game over to My Town : Haunted House, so if you need your knight to assist in fighting the witch, you can carry him over!

2. The My Town Games studio designs digital dollhouse-like games that promote creativity and open ended play for your children all over the world.

3. The mansion turns into a Haunted House with new characters to play with and hours of exploration ahead as you discover each room.

4. Loved by children and parents alike, My Town games introduce environments and experiences for hours of imaginative play.

5. You can create 5 new characters inside My Town : Haunted House.

6. Everything is possible in My Town : Haunted House!

7. While this game has a “haunted house” theme, there is nothing to scare younger children.

8. There’s a friendly witch hiding at the end of a secret passage and she’s waiting to be found!

9. If you are just starting out with My Town, no worries!

10. Still, we recommend this game for children 6 years of age and above.

11. Find the friendly skeleton and make sure to look into each room!

1. 99 againI love the game except... they just came out with a free version of this!!!! I paid for this game before Halloween, then 2 months later they come out with a free version! Parents and kids.. please download the free version.I adore the game but I hate that nearly all the others games you have to pay for and I am not allowed to pay for any but I really want them and there are no beds for the kids in this game, so please make all games free and get more beds! Xx 😀😀it is super fun, love the people, 2 houses! if you are looking for fun houses, or an amusing game, this is for.

2. So I think its a great game over all and you should install this and its not a waste of money.I like this game a lot but there should be more rooms like there is no rooms for the Kids either only the adults!! I love how it turns into a haunted house but seriously! even if I got it on sale!! and can my town games do more sales that would be great!!! I want the amusement park game but I'm scared I'll waste £2.99.Do not buy this game.

3. you💙💚💛🧡💜🤙hang loose!It's amazing but can you please make your games free I mean like some people can't afford anything and it would mean a lot to me and others if you free ALL of the game 😢😍It is laggy and when i play it, it's a bit hard to play when it is laggy i would like for you to fix the lag in the game so it can be more fun to play, Thank you.

4. second of all you guys should really really really really make something like to wear every month it gets different like for an example 1 month you have my town haunted house every month you guys should put 1 My Town game free and when the next month change take that one back and put it up for 2.

5. Also the cars does not work at all and it just brings me to the app store.Its a very good and interesting game but can you make it a tiny bit clearer how to go to the haunted house because the first time I installed this game I didn't know how and it took me ages to figure it out.

6. I really like this game, but please connect the little princess game to the other games like the dollhouse game so you can play with the characters in both.

7. This game is small, not worth it, and is full of bugs, just like any my town game.

8. If you want a better game, you might want to try a Toca Life game.

9. I still like this game it's just that it could use an update.

10. Also please make a couple more of your games free.

11. Also, can there be a kids room? When I play it and put them to bed I can only put two people to bed and I don't like it.

1. Fix My Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Town: Restarting the app will resolve most errors.
2. Update the My Town App. Here is how:
   1. On Android goto PlayStore » Search for "My Town" » Open My Town : Haunted House » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Town » click "UPDATE".
3. Clear My Town : Haunted House app cache: Clearing cached data will force your app to retrieve the latest data directly from My Town servers.
   1. On Android, goto Settings » Apps » Select "My Town : Haunted House" » click Storage » click "Clear Cache".
4. Check My Town app permissions. If any of these permissions required to use your device's features are disenabled, My Town might not work.
5. Uninstall and reinstall My Town. If nothing else has worked, completely uninstall My Town then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Town not working

2. Fix My Town Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Town not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Town may not be able to connect to the Internet when running in the background.