Contact My Town Customer Service

Why chat with our AI My Town Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of My Town.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. It turned her hair blue 🤦.Pretty disappointed, The Photoshoot room doesn't function well the wigs always fall , and when I'm trying to add some characters sometimes the screen goes blank, the screen problem is pretty much recent, it didnt hang like that before, overall many problems are very recent so please fix asap! Otherwise the game is fine but only if these bugs are removed from the app!it's so fun but I rather for all of the characters to be all freeWe fixed some bugs and glitches.

2. , please make your games more free though, because no other kids can enjoy other games but if it's not free then they can't be happy, so please take my advice and others other kids really, really, really like this game but they can 'tenjoy it if you can't make your freei think its fab but could you please update this as well it would be even better :) please make it so that other people can play on the games because all of the other games are (mostly) the ones you need to pay for.

3. I love tho! keep up the good work!My town games are really great! Of course, no game is perfect, and when I try to play My town Fashion show, it goes right back to home.

4. Once their clothing has been chosen, it’s time to get their makeup done! You can play around with so many different looks, and even apply eyeshadow and lipstick to your models.I love it but the problem is that the shoes can't come off on their own but I hope the next update will have you able to make barefoot charters.

5. Free for a limited time! The catwalk is calling! My Town : Fashion Show is a great way for your children to express their creativity.

6. my friend has every single one and they are brill but other people can't enjoy them if their parents say that they are not allowed to buy the rest of the games and they really are fantastic .

7. A My town Zoo! There could be several animals, including: tigers, monkeys, birds, bears, and tons more! There could also be a food truck, but people might think the food truck is a rip-off of My town stores.

8. one time it glitched the shoes off the whole time I played I could take them off and on but also the characters need to stop glitching off the screen.

9. Whenever I put new clothing on the characters and they were at the bottom of the screen, the clothes dropped being replaced but I tried to pick them back up but I couldn't.

10. so please make the other games free or at least about 50p .

11. In the photo shoot room, I tried to put the wigs on the characters.

1. Fix My Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Town: Restarting the app will resolve most errors.
2. Update the My Town App. Here is how:
   1. On Android goto PlayStore » Search for "My Town" » Open My Town - Fashion Show game » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Town » click "UPDATE".
3. Clear My Town - Fashion Show game app cache: Clearing cached data will force your app to retrieve the latest data directly from My Town servers.
   1. On Android, goto Settings » Apps » Select "My Town - Fashion Show game" » click Storage » click "Clear Cache".
4. Check My Town app permissions. If any of these permissions required to use your device's features are disenabled, My Town might not work.
5. Uninstall and reinstall My Town. If nothing else has worked, completely uninstall My Town then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Town not working

2. Fix My Town Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Town not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Town may not be able to connect to the Internet when running in the background.