Contact My Town Customer Service

Why chat with our AI My Town Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of My Town.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. also it was easier to just drop kids from the menu above, instead of now scrolling through screens down and up.it's a really fun and cute game! I really love the little outfits for the teachers and babies! There is only one thing I have to suggest... can you please make it be able to connect to the other games? Otherwise it's too perfect to change anything else!It's a good game, but the reason it isn't 5 stars is because the developers haven't even been bothered to update it since Christmas! Now there's a Christmas tree there, when it's not even Christmas and some of the characters are wearing santa costumes! Still, you should get it if you like let's pretend games because it's really goodThe only reasons it isn't five stars is that it doesn't let you have all the family their like to drop them of and it doesn't let you conect it to the other games so can you do what you did to my town h...

2. but its only one thing I don't like about this game the people who make the game day should onlock every my town.This game is good and the new update is very good but the promblem is that this game is offline still when i open it they ask for internet but after oning internet it does not start plz do fix the promble fastGreat app!! So many stories to make! So many rooms! A lot of cute.

3. and Every body in my look like a great family tighter this game is a great familygame 👪I love this game so much .some time I would ask myself what would it be like if I was in the game too.

4. A lot of cute babies! Amazing!6 yr old was able to make in app purchases??? Have a password... love in app purchase games that prey on small kids.

5. My kid has been using the app regularly but the change in interface is not intuitive at all.

6. the previous one just had to scroll instead of using buttons to go left and right.

1. Fix My Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Town: Restarting the app will resolve most errors.
2. Update the My Town App. Here is how:
   1. On Android goto PlayStore » Search for "My Town" » Open My Town : Daycare » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Town » click "UPDATE".
3. Clear My Town : Daycare app cache: Clearing cached data will force your app to retrieve the latest data directly from My Town servers.
   1. On Android, goto Settings » Apps » Select "My Town : Daycare" » click Storage » click "Clear Cache".
4. Check My Town app permissions. If any of these permissions required to use your device's features are disenabled, My Town might not work.
5. Uninstall and reinstall My Town. If nothing else has worked, completely uninstall My Town then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Town not working

2. Fix My Town Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Town not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Town may not be able to connect to the Internet when running in the background.