Contact My Town Customer Service

Why chat with our AI My Town Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of My Town.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Thanks for understanding.piece✌️Yes it's good and great I love playing my town games they are offline and I can turn off my internet for no adds so that's the best thing but I don't like how we have to watch adds for characters but I like how it saves our progressI love this game this is soo awesome but the only problem is that it takes a long time for it to download but it might just me my internet BC my internet is low right now and the stupid adds, but other than that it's perfect and let me know if this message was helpful or not.

2. Now theres a ton more! I recommend playing this and showing other people it as it is a great game to play.Because it's free and because it has less adds then the usual ones.plus they don't cost as much as not the free one.and when you play and you're offline it stays connected so u can play free.

3. and there should be more babys and people but other than that its great five stars.the baby is like I need a lot more to my 👹 and Rosie they talk I am rylynn and they talk I am rylynnI gave this game to stars because the amount of ads is terrible I don't want to be mean but it's true.

4. You have to buy all the places with money is annoying they don't give you not even one place without counting the house not even one this game will be fun if you earn money by finding the hearts and you could get the houses choose my friend in the hearts some are 100 or some more than a hundred you just have to find them whatever how you find you get five hearts is better.😏😏😏Hello am not happy about what the game is giving me , every time I try to download the game, first it will reaches to hundred (100) then it says that it can't be downloaded.so fix the game and then I will give you five stars, but for now only one star🌟 .

5. Great great game thanks for creating this game I appreciate it,and to people who made it and maybe worked so so hard on it thanks to the people who try these games working hard on them for days and hours.Definitely recommend it's fun cute and helps little ones with the future.

6. in some you have to pay for people and clothes but other than that it's so fun.mytowns are great i really think that you should get these games omg its great and all the other's but mycity not so great i got the pj party but i couldn't find the stuff that went with it.

7. I love it so much my 4 yr old twins loves so much 24/7 they play itIve been playing My Town since for almost 1-2 years now.

8. I got tired of playing the same 3/4 My town games that are free.

9. please fix the game i really want to play it so bad.

10. Its never let me down and its always fun to play, Im so... VERY.. happy they now made some of them for free.

11. I have four my town games now and used to have like 20.

1. Fix My Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Town: Restarting the app will resolve most errors.
2. Update the My Town App. Here is how:
   1. On Android goto PlayStore » Search for "My Town" » Open My Town : Daycare Game » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Town » click "UPDATE".
3. Clear My Town : Daycare Game app cache: Clearing cached data will force your app to retrieve the latest data directly from My Town servers.
   1. On Android, goto Settings » Apps » Select "My Town : Daycare Game" » click Storage » click "Clear Cache".
4. Check My Town app permissions. If any of these permissions required to use your device's features are disenabled, My Town might not work.
5. Uninstall and reinstall My Town. If nothing else has worked, completely uninstall My Town then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Town not working

2. Fix My Town Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Town not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Town may not be able to connect to the Internet when running in the background.