Contact My Town Customer Service

Why chat with our AI My Town Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of My Town.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. SOMETHING!!would you just please add more to it? And ofcourse I love that it's free, I mean, come on! Who doesn't like a free game? Oh and goggle play gave me $3 credit for black Friday, and it won't let me buy any of the of the other my town games, or any game for that matter🤔Its a good game but it is not working properly so much!The characters will disappear and then come back.2The circle will not load I know its not my internet connection because I've checked thousands of times .Other than that everything is smooth! thanks you for your time please let me know if there is a way I can fix this or if you can!I love it, The beach has lots of things to do, Thank you for making this FREE On my LG cellphone, I really love it..It is freaking amazing!!! I like the way how they play ping pong in the beach it is so cool!! I like the picnic,Icecream,Clothes,islands,Treasures and Under the sea!!!...

2. and you could go to the all the different games like this one this one in particular is really fun because you can collect your back to your house you could go to the police station would you have my town house the house 1 and the police station and now this one which I love this one cuz I've had this one beforeI use to like this game but they took off you being able to drive cars to another games but I like it also I got this for free by getting it when it was free I really like it if you did it to all the apps so you can get it free before its gone but it's niceWhat the hell, are these all paid review?? How can you rate more than 1 star? This is not even a game.

3. But there is a BIG problem... Most of the games are not free!!!! Please it will mean the world to me if u make more of the games free And i got this game on sale I did not buy itI'm 14 years old and love these games so much.

4. I was wondering if you can make some more of the my town games free like iceme, street fun, school, museum, fire station.

5. I really like this game, but I wish there was more to it... All the my town games are like this.

6. That would cool if you could add some fun mini games players could play to earn heats, or clothes, or toys.

7. Keep up the good work on these games.this game is super fun.

8. I would like your games more if they were all free so basically I hate it so much.

9. My faveriot games are the my town ones.

10. i used to be a fan but not anymore so this game is bad you should get my playhome instead.it was great but once you go in the sea its just watching stuff like the tiki people's eyes glow red and the little mermaid singing, its just pointless.

11. There could be so much more exploring and fun stuff and characters to play with.

1. Fix My Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Town: Restarting the app will resolve most errors.
2. Update the My Town App. Here is how:
   1. On Android goto PlayStore » Search for "My Town" » Open My Town : Beach Picnic » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Town » click "UPDATE".
3. Clear My Town : Beach Picnic app cache: Clearing cached data will force your app to retrieve the latest data directly from My Town servers.
   1. On Android, goto Settings » Apps » Select "My Town : Beach Picnic" » click Storage » click "Clear Cache".
4. Check My Town app permissions. If any of these permissions required to use your device's features are disenabled, My Town might not work.
5. Uninstall and reinstall My Town. If nothing else has worked, completely uninstall My Town then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Town not working

2. Fix My Town Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Town not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Town may not be able to connect to the Internet when running in the background.