Contact My City Customer Service

Why chat with our AI My City Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of My City.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. If this app will be better I will rate 5 ⭐⭐⭐⭐⭐ but I rate only 1 ⭐ .This game is very good and what we want to do we can with are self employed first fall I am playing my Town game and and this game was released I tryed this game and when I tryed this game it was so good fantastic and that game so hanging game the game is out of control because of hanging and now I play my city game of makeup artist and all dresses in free product and service industries in free product is out there and all the best regards and thanks for your help to release this game thanku forIt keeps kicking me out! I just want to play, but it kicks me out! It happens with all of the My City Games, please fix that.Wow! This game is really good wedding party is too much good thank you for this wonderful game 😍 And plz unlock the shopping mall of my city 🙏It is the best game.

2. I've tried restarting the game but to no avail and I have all the my city games in my phone and all of them have the same issue,pls fix it I tried updating it but nothing works,anyways I'm a huge fan of my city so I'll give it 4 stars...It is good,if screen is full ,if you don't do screen full then we can't solve the small room problems ,game makers are mastermine they don't want us to solve the room 😏 please we all need screen full fix it plzzWow, this game is amazing.

3. I've been waiting for this game for almost three years and finally it's unlocked I can't even express the joy I felt,but then there is a problem anytime I open the app it always kicks me out lyk everytime .

4. Unlock all games Foor we kids enjoy the all game.

5. I've been waiting for this game to be opened like for 3 years, and it's finally free.

6. Every kids should try this game.This game is amazing but the down side is of some bugs and glichesThis game is best.

7. Yay, 5 stars lovely game super fun 🤩🤩🤩This game 🎮 is so bad because there are lots of ads that came after 1 min .

8. Kids will many things by this game.

9. I am bored 😴💤 to play .

10. Please unlock my city airport game.

1. Fix My City Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My City: Restarting the app will resolve most errors.
2. Update the My City App. Here is how:
   1. On Android goto PlayStore » Search for "My City" » Open My City : Wedding Party » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My City » click "UPDATE".
3. Clear My City : Wedding Party app cache: Clearing cached data will force your app to retrieve the latest data directly from My City servers.
   1. On Android, goto Settings » Apps » Select "My City : Wedding Party" » click Storage » click "Clear Cache".
4. Check My City app permissions. If any of these permissions required to use your device's features are disenabled, My City might not work.
5. Uninstall and reinstall My City. If nothing else has worked, completely uninstall My City then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My City not working

2. Fix My City Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My City be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My City not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My City may not be able to connect to the Internet when running in the background.