Contact My City Customer Service

Why chat with our AI My City Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of My City.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Don't download it 😠😠😠😠😠The game is wonderful and amazing But whenever I log in my screen turns dark blue and just turns of and I hate 😠😠😠😠 But other than that it's not bad I love it ❤️❤️❤️❤️❤️❤️The game is not working when I try to get play the game it just takes me to a all blue screen please fix itThis game is very nice but only one problem when I am in boat then in this game there video has a place and in that game there is no place and there is no exit in the boat so I give only one starI like this game but the reason why I rated this game 4 stars, because I was gonna to put the fire out with fire extinguisher in the cruiser cockpit but it won't let me, it's would be great if you fixed this and I'll put 5 stars.This game WOULD HAVE BEEN better if you literally but the fire thing some were else instead of right on the bottom of everyone's screen.

2. she will disappearLove my city in general but for some reason ALL my city games are starting to glitch on my phone, for example: whenever I try to log in to the game it just kicks me out and when it doesn't it just doesn't load at all.

3. Rgds.Every time I open this game it's be stuck and its closed I try 10 times to play this game but nothing change.

4. I uninstall this game.

5. Please fix this problem.

1. Fix My City Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My City: Restarting the app will resolve most errors.
2. Update the My City App. Here is how:
   1. On Android goto PlayStore » Search for "My City" » Open My City - Boat adventures » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My City » click "UPDATE".
3. Clear My City - Boat adventures app cache: Clearing cached data will force your app to retrieve the latest data directly from My City servers.
   1. On Android, goto Settings » Apps » Select "My City - Boat adventures" » click Storage » click "Clear Cache".
4. Check My City app permissions. If any of these permissions required to use your device's features are disenabled, My City might not work.
5. Uninstall and reinstall My City. If nothing else has worked, completely uninstall My City then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My City not working

2. Fix My City Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My City be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My City not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My City may not be able to connect to the Internet when running in the background.