Published by NDSU Extension

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Why should I report an Issue with Winter Survival Kit?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NDSU Extension to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Winter Survival Kit Customer Insights

1. The devs really should re-work the app for off line use.Although this app may be a little basic for folks living in the snow belt, for those of us who only see significant snow rarely, it contains a great deal of info.CoolIf you've never seen snow it might help you but it's common sense stuff that most drivers should already knowIf you've not seen snow or your some city type ninny with no common sense this might be useful.

2. Again I hope I never have to find out if it doesn't work.Claimed to be free.... Not so fast....great, had it already.If you don't have service, this app is utterly useless.

3. I suppose it could be useful if you were stranded in your car near town, but for the love of god, don't rely on it in the mountains.

4. Everything in one place, you don't have to go searching through your phone for emergencie contacts and insurance information.

5. Otherwise, move on.Good app to have.

6. Will most definitely save the battery.

7. Quite a failing for a 'survival' app.

Steps to Troubleshoot & Fix Winter Survival Kit Issues

1. Fix Winter Survival Kit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Winter Survival Kit: Restarting the app will resolve most errors.
  2. Update the Winter Survival Kit App. Here is how:
    1. On Android goto PlayStore » Search for "Winter Survival Kit" » Open Winter Survival Kit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Winter Survival Kit » click "UPDATE".
  3. Clear Winter Survival Kit app cache: Clearing cached data will force your app to retrieve the latest data directly from Winter Survival Kit servers.
    1. On Android, goto Settings » Apps » Select "Winter Survival Kit" » click Storage » click "Clear Cache".
  4. Check Winter Survival Kit app permissions. If any of these permissions required to use your device's features are disenabled, Winter Survival Kit might not work.
  5. Uninstall and reinstall Winter Survival Kit. If nothing else has worked, completely uninstall Winter Survival Kit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Winter Survival Kit not working


2. Fix Winter Survival Kit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Winter Survival Kit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Winter Survival Kit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Winter Survival Kit may not be able to connect to the Internet when running in the background.

Reported Issues