Published by Central Board of Excise and Customs (CBEC)

Report an issue with GST Rate Finder.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with GST Rate Finder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Central Board of Excise and Customs (CBEC) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact GST Rate Finder image 1 contact GST Rate Finder image 2

GST Rate Finder Customer Insights

1. If the department update the app immediately after revision of rates, then it will be useful for public.This app was initially very useful bht now its not even updated since last two years.

2. Many GST rate has been amended but not incorporated in app.If CBEC can't update this app since last 5 years, it is better to pull it down from play store and close permanently.

3. Pls update at the earliest.The app is very helpful but the department hasn't updated it for 2 years.

4. KINDLY UPDATE.This app is never updated from last 3 years.

5. Kindly update the as per notification updated and not updated versions.This app has not been updated since many days.

6. The present app has not been updated after Dec 2017 while so many changes have been made after this date.

7. Need to keep it updated to maintain its utility.The last time app updation is Dec.

8. of india will consider in new version.this app shows an information regarding everything but not updated version of app upto date.

9. There are many changes in the gst rates but this app is still not updated.

10. This is a government app.It has to be updated in all regional languages so that each and every people of india can understand.

11. The department has forgotten that they have created this app.No updation of GST rates according to recent notifications at all.

Steps to Troubleshoot & Fix GST Rate Finder Issues

1. Fix GST Rate Finder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GST Rate Finder: Restarting the app will resolve most errors.
  2. Update the GST Rate Finder App. Here is how:
    1. On Android goto PlayStore » Search for "GST Rate Finder" » Open GST Rate Finder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GST Rate Finder » click "UPDATE".
  3. Clear GST Rate Finder app cache: Clearing cached data will force your app to retrieve the latest data directly from GST Rate Finder servers.
    1. On Android, goto Settings » Apps » Select "GST Rate Finder" » click Storage » click "Clear Cache".
  4. Check GST Rate Finder app permissions. If any of these permissions required to use your device's features are disenabled, GST Rate Finder might not work.
  5. Uninstall and reinstall GST Rate Finder. If nothing else has worked, completely uninstall GST Rate Finder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GST Rate Finder not working


2. Fix GST Rate Finder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GST Rate Finder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GST Rate Finder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GST Rate Finder may not be able to connect to the Internet when running in the background.

Reported Issues