Published by Centers for Disease Control and Prevention on Jul 25, 2024

Report an issue with CDC Health IQ.
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Why should I report an Issue with CDC Health IQ?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Centers for Disease Control and Prevention to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CDC Health IQ

1. Answer as many of the 10 questions correctly and as quickly as possible with the hopes of earning bonuses like A+ Student, Public Health Nerd, and Einstein!

2. Let our game show scientist lead you through an exciting selection of trivia questions and word scrambles.

3. Challenge your Health IQ in this fun and educational health trivia app.

4. Choose from three levels of difficulty, Easy, Medium, or Hardโ€ฆor be surprised by selecting a Random mix.

5. Test your Health IQ to see how your health skills stack up.

6. Play again and again and challenge yourself to beat your highest score!!

7. Do you know the minimum SPF needed to protect yourself from the sunโ€™s harmful rays?

8. Race against the clock to earn more points or use hints when you are stumped.

9. Each quiz delivers a mix of 10 questions.

10. Or how many seconds you should wash your hands to kill germs?

11. Come back to see new questions and challenge yourself as new trivia is added.

CDC Health IQ Customer Insights

1. Need to be able to adjust font or screen size.Fun and educational, but I wish the "learn more" options opened an in-app page instead of opening a page on your web browser.App is broken and won't load.Great and informative app.

2. New public and global health questions desirable! Played enough as questions are recycled.Difficult at times but good for me to keep my mind in shape.๐Ÿค—๐Ÿ˜‚Wonderful game! A bit addicting for a nerd.. It's fun.

3. Love this game! I'm learning as I'm playing!! Only problem - sometimes the font is so big on my phone screen that I can't read the answers or can't get to the letters to fill in the blanks.

4. It's free.Good Information And Enjoyable CDC HEALTH GAME! I Am Really Enjoying!Fun and interestingThanks its very useful for me.

5. It's learning experience review.

Steps to Troubleshoot & Fix CDC Health IQ Issues

1. Fix CDC Health IQ Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CDC Health IQ: Restarting the app will resolve most errors.
  2. Update the CDC Health IQ App. Here is how:
    1. On Android goto PlayStore » Search for "CDC Health IQ" » Open CDC Health IQ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CDC Health IQ » click "UPDATE".
  3. Clear CDC Health IQ app cache: Clearing cached data will force your app to retrieve the latest data directly from CDC Health IQ servers.
    1. On Android, goto Settings » Apps » Select "CDC Health IQ" » click Storage » click "Clear Cache".
  4. Check CDC Health IQ app permissions. If any of these permissions required to use your device's features are disenabled, CDC Health IQ might not work.
  5. Uninstall and reinstall CDC Health IQ. If nothing else has worked, completely uninstall CDC Health IQ then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CDC Health IQ not working


2. Fix CDC Health IQ Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CDC Health IQ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CDC Health IQ not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CDC Health IQ may not be able to connect to the Internet when running in the background.

Reported Issues