Contact IS Customer Service

Why should I report an Issue with IS – Ilta-Sanomat?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sanoma Media Finland to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Voit ottaa tumman teeman käyttöösi käyttöjärjestelmän tai sovelluksen asetuksista.

2. Saat tiedon aina kun jotain merkittävää tapahtuu tilaamalla ilmoitukset tärkeistä uutisista tai viihteen, urheilun tai talouden tärkeimmistä jutuista.

3. Nyt voit myös jatkaa videon katselua pienessä koossa samalla, kun selailet muita uutisia.

4. Voit tilaajana lukea Ilta-Sanomien, TV-lehden ja Urheilulehden tuoreimpia ja vanhempiakin näköislehtiä.

5. Voit hakea ihmisiä ja uutisia Ilta-Sanomien satojentuhansien juttujen arkistosta.

6. Kuva kuvassa -toimintoon pääset, kun katsot videota koko näytön tilassa ja siirryt IS:n sovelluksesta pois.

7. Voit seurata tuoreimpia uutisotsikoita lisäämällä widgetin aloitusnäytöllesi.

8. Tumman teeman tilassa sovelluksen tausta muuttuu tummaksi.

9. Paina sitten ”Widgetit” tai ”Pienoisohjelmat” ja valitse listalta Ilta-Sanomien widgetti.

10. Ilmoitukset saat käyttöösi sovelluksen asetuksista.

11. Tämä tapahtuu painamalla videon oikeassa alakulmassa olevaa minisoitin-painiketta.

1. Not only that but Ilta-Sanomat is easily the worst, trashiest, click-baitiest mainstream news media.What has happened with the latest update? The app has drained 4G of data in less than two weeks of use, same use pattern as before...Too many ads blocking reading.

2. It's far more simple to get the 'news' elsewhere...I deleted this trash app from my phone and suddenly my phone's vattery consumption is probably halfed.

3. Even trying to replay a video usually results in clicking an ad.Only refreses manually.

4. Worst video player ever.

5. Fails to load images all the time.

6. You can't even pause an ad, when you do, most of the time you actually click the ad.

7. It's obviously designed for max ad revenue.

1. Fix IS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart IS: Restarting the app will resolve most errors.
2. Update the IS App. Here is how:
   1. On Android goto PlayStore » Search for "IS" » Open IS – Ilta-Sanomat » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IS » click "UPDATE".
3. Clear IS – Ilta-Sanomat app cache: Clearing cached data will force your app to retrieve the latest data directly from IS servers.
   1. On Android, goto Settings » Apps » Select "IS – Ilta-Sanomat" » click Storage » click "Clear Cache".
4. Check IS app permissions. If any of these permissions required to use your device's features are disenabled, IS might not work.
5. Uninstall and reinstall IS. If nothing else has worked, completely uninstall IS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing IS not working

2. Fix IS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make IS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to IS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, IS may not be able to connect to the Internet when running in the background.