Published by Watchdog apps on Oct 12, 2023

Report an issue with EV Watchdog Lite.
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Why should I report an Issue with EV Watchdog Lite?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Watchdog apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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EV Watchdog Lite Customer Insights

1. Edit: Fixed the issue when I turned off GPS.Brilliant for EVs, works Great with decent OBDII Dongle! but don't expect a cheap knock-off OBDII dongle to work as most don't support all the protocols they claim in adverts.

2. Excellent work 👏Thank you for your work guys, but to be honest, I don't know why it needs access to all of the files on my phone.Have asked on FB and by email, for any info around possible update to work with MG ZS EV 2022 model, no reply received.

3. Works like charm with the latest update on my Ionic 38.Couldn't recognize my 2021 Niro EV.

4. Using a Vgate vLinker MC+ bluetooth OBD2 reader.It works perfect on my Niro EV .

5. Plus I'm able to check individual cell voltagesAfter updating to the latest version, I couldn't connect to my obd.

6. Only the Sept version still works.Doesn't work on my EV6.

7. At last I can see battery SoC on MG ZS EV! Great to see energy useage as I drive and how much regenerationand to optimise my driving style and range.

8. Connected and recognized my soul 2018 immediately, but my phone keeps saying the app isn't responding, every few seconds.

9. I uesd the app on Outlander PHEV and I wanted it for Niro for years .

10. I bought an OBDLink MX+ specifically for this app.Tested with two different obd dongles and is not working.

11. Very annoying even though the app seems to be working perfectly.

Steps to Troubleshoot & Fix EV Watchdog Lite Issues

1. Fix EV Watchdog Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EV Watchdog Lite: Restarting the app will resolve most errors.
  2. Update the EV Watchdog Lite App. Here is how:
    1. On Android goto PlayStore » Search for "EV Watchdog Lite" » Open EV Watchdog Lite » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EV Watchdog Lite » click "UPDATE".
  3. Clear EV Watchdog Lite app cache: Clearing cached data will force your app to retrieve the latest data directly from EV Watchdog Lite servers.
    1. On Android, goto Settings » Apps » Select "EV Watchdog Lite" » click Storage » click "Clear Cache".
  4. Check EV Watchdog Lite app permissions. If any of these permissions required to use your device's features are disenabled, EV Watchdog Lite might not work.
  5. Uninstall and reinstall EV Watchdog Lite. If nothing else has worked, completely uninstall EV Watchdog Lite then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EV Watchdog Lite not working


2. Fix EV Watchdog Lite Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EV Watchdog Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EV Watchdog Lite not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EV Watchdog Lite may not be able to connect to the Internet when running in the background.

Reported Issues