Published by LIQUI MOLY GmbH on May 6, 2024

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Why should I report an Issue with LIQUI MOLY?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LIQUI MOLY GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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LIQUI MOLY Customer Insights

1. Very disappointed to download something and it not have what I need.Oil guide secton not working for me, when i click on the oil guide section, it just keeps refreshing the page, again, and again, and cant do nothing.. The app worked just fine every single day untill the last update, now the oil guide, what i need the most, is not working.. Dont know why..If you are looking for a motor oil that can help clean out the engine, Liqui Moly will help clean out your engine in just one change.

2. Thank you in advance.You need to revise your for many reasons: - very slow - It doesn't roll into the next page - The categories needs provision - It keep disconecting, or it dose shut off automatically by itself My advice is that your application needs completely new redoneVery disappointing, the app does not have an oil guide for certain vehicles and I had to download it twice for the app to finally work.

3. Oil guide has seemingly broke giving me a endless loop that gives no info on oil types and capacityThe app worked well until the update you can't search specific models anymore why mess with something that worked wellUseless app.

4. How to choose from the list without seeing the rest of informations about the selection? I tried to to use my phone with rotated screen but I couldn't.

5. Note20-Android 13App is slow at opening, some car brands are not available, info on products not available inside the app.

6. Also I couldn't zoom out the screen to see the rest of informations.

7. For example the engine horsepower or code or the year of manufacture.

8. waited for like five minutes to get to the country language selection and it stalled out again.

9. lemme know when it works as slick as your motor oilI have used this app for a couple years now.

10. The sludge in the engine will dissolve with ease.

11. The price of this excellent oil is pretty average, but I am impressed with its qualities.

Steps to Troubleshoot & Fix LIQUI MOLY Issues

1. Fix LIQUI MOLY Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LIQUI MOLY: Restarting the app will resolve most errors.
  2. Update the LIQUI MOLY App. Here is how:
    1. On Android goto PlayStore » Search for "LIQUI MOLY" » Open LIQUI MOLY » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LIQUI MOLY » click "UPDATE".
  3. Clear LIQUI MOLY app cache: Clearing cached data will force your app to retrieve the latest data directly from LIQUI MOLY servers.
    1. On Android, goto Settings » Apps » Select "LIQUI MOLY" » click Storage » click "Clear Cache".
  4. Check LIQUI MOLY app permissions. If any of these permissions required to use your device's features are disenabled, LIQUI MOLY might not work.
  5. Uninstall and reinstall LIQUI MOLY. If nothing else has worked, completely uninstall LIQUI MOLY then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LIQUI MOLY not working


2. Fix LIQUI MOLY Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LIQUI MOLY be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LIQUI MOLY not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LIQUI MOLY may not be able to connect to the Internet when running in the background.

Reported Issues