Published by Pocket Yearbook, LLC

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Why should I report an Issue with Pocket Yearbook?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocket Yearbook, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Pocket Yearbook Customer Insights

1. Pocket Yearbook is a brilliant app! I was able to connect with old classmates and caught up with so many old friends that I lost touch with thanks to my yearbook collection in the app.Amazing app! Best yearbook app for schools.

2. Allows all the students, parents, and alumni to always stay connected with each other and their school.

Steps to Troubleshoot & Fix Pocket Yearbook Issues

1. Fix Pocket Yearbook Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pocket Yearbook: Restarting the app will resolve most errors.
  2. Update the Pocket Yearbook App. Here is how:
    1. On Android goto PlayStore » Search for "Pocket Yearbook" » Open Pocket Yearbook » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pocket Yearbook » click "UPDATE".
  3. Clear Pocket Yearbook app cache: Clearing cached data will force your app to retrieve the latest data directly from Pocket Yearbook servers.
    1. On Android, goto Settings » Apps » Select "Pocket Yearbook" » click Storage » click "Clear Cache".
  4. Check Pocket Yearbook app permissions. If any of these permissions required to use your device's features are disenabled, Pocket Yearbook might not work.
  5. Uninstall and reinstall Pocket Yearbook. If nothing else has worked, completely uninstall Pocket Yearbook then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pocket Yearbook not working


2. Fix Pocket Yearbook Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pocket Yearbook be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pocket Yearbook not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pocket Yearbook may not be able to connect to the Internet when running in the background.

Reported Issues