Published by WissApp

Report an issue with First Words (lite).
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with First Words (lite)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WissApp to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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First Words (lite) Customer Insights

Steps to Troubleshoot & Fix First Words (lite) Issues

1. Fix First Words (lite) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart First Words (lite): Restarting the app will resolve most errors.
  2. Update the First Words (lite) App. Here is how:
    1. On Android goto PlayStore » Search for "First Words (lite)" » Open First Words (lite) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for First Words (lite) » click "UPDATE".
  3. Clear First Words (lite) app cache: Clearing cached data will force your app to retrieve the latest data directly from First Words (lite) servers.
    1. On Android, goto Settings » Apps » Select "First Words (lite)" » click Storage » click "Clear Cache".
  4. Check First Words (lite) app permissions. If any of these permissions required to use your device's features are disenabled, First Words (lite) might not work.
  5. Uninstall and reinstall First Words (lite). If nothing else has worked, completely uninstall First Words (lite) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing First Words (lite) not working


2. Fix First Words (lite) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make First Words (lite) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to First Words (lite) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, First Words (lite) may not be able to connect to the Internet when running in the background.

Reported Issues