Contact Sunrise Sunset Customer Service

Why should I report an Issue with Sunrise Sunset?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Webtoweb to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'll keep it anyway and hope for a good update that fixes this one day.Lightweight, easy to use, and effective!!I wish that there was an option to change from 24 clock to a 12 hour clockNo seconds on sunrise/sunset times.Nice and cleanDon't like military timegreat to wKe up toi am not sure yetEn la réinstallant et en autorisant directement la localisation ca fonctionne.

2. Je soupçonne par contre un bug qui fait que lorsque la localisation est autorisée manuellement dans Android ce n'est pas pris en compte dans l'App.

3. L'appli est simple à vutiliser et remplis très bien son rôle.

4. It never can find my city.

5. It always says to try again, but it never, ever finds it.

6. I guess it's close.

1. Fix Sunrise Sunset Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sunrise Sunset: Restarting the app will resolve most errors.
2. Update the Sunrise Sunset App. Here is how:
   1. On Android goto PlayStore » Search for "Sunrise Sunset" » Open Sunrise Sunset » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sunrise Sunset » click "UPDATE".
3. Clear Sunrise Sunset app cache: Clearing cached data will force your app to retrieve the latest data directly from Sunrise Sunset servers.
   1. On Android, goto Settings » Apps » Select "Sunrise Sunset" » click Storage » click "Clear Cache".
4. Check Sunrise Sunset app permissions. If any of these permissions required to use your device's features are disenabled, Sunrise Sunset might not work.
5. Uninstall and reinstall Sunrise Sunset. If nothing else has worked, completely uninstall Sunrise Sunset then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sunrise Sunset not working

2. Fix Sunrise Sunset Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sunrise Sunset be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sunrise Sunset not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sunrise Sunset may not be able to connect to the Internet when running in the background.