Published by Word Connect Games

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Why should I report an Issue with Weather?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Word Connect Games to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Weather Customer Insights

1. I've had other weather apps that quit refreshing and you might not notice looking at info 2 days old!! I'm pleased with this one.I have been trying to find an easy to use weather app that just tells me the hourly forecast and I just downloaded four that were exactly the same app but advertised differently, both could not find my very populated location (yes my location is on) and both made my phone freak out.

2. should be more of a snapshot summary rather them an exhaustive and detailed weather report.Constantly getting high battery usage alerts, battery drains much faster.

3. Then I was able to click on e.g, Monday, and know what the weather will be like on Monday and very day of the week but not anymore.

4. I've used many other weather widgets and never had this problem before.Everything about it looks good to me.

5. One thing I noticed though is the sunup and sundown indication stays in 24 hour format even if your settings are set to 12I use this app several times a day, mostly to check the heat index and occasionally the radar.

6. Quick, easy to see weekly high/low and current temperature plus icon for sunny, rainy, etc.

7. It's not letting me click on individual days to know what the weather will be like the next day or hour.

8. Easy to add other cities that are quick to reference.

9. It's easy to use and easy to read the numbers.I cannot use this as it before.

10. Don't know if its the app or my phone, but its very frustrating!ridiculous waste of time! it forces you to rate it as Amazing in order to even use it.

11. It use to be a very good and reliable app but I don't know why it becomes very difficult to understand now.I loved this app in the beginning.

Steps to Troubleshoot & Fix Weather Issues

1. Fix Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Weather: Restarting the app will resolve most errors.
  2. Update the Weather App. Here is how:
    1. On Android goto PlayStore » Search for "Weather" » Open Weather » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Weather » click "UPDATE".
  3. Clear Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from Weather servers.
    1. On Android, goto Settings » Apps » Select "Weather" » click Storage » click "Clear Cache".
  4. Check Weather app permissions. If any of these permissions required to use your device's features are disenabled, Weather might not work.
  5. Uninstall and reinstall Weather. If nothing else has worked, completely uninstall Weather then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Weather not working


2. Fix Weather Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Weather not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Weather may not be able to connect to the Internet when running in the background.

Reported Issues