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Why should I report an Issue with Kawaii for VRChat Avatars?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Igor Josanu to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Kawaii Customer Insights
Steps to Troubleshoot & Fix Kawaii Issues
1. Fix Kawaii Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Kawaii: Restarting the app will resolve most errors.
Update the Kawaii App. Here is how:
On Android goto PlayStore » Search for "Kawaii" » Open Kawaii for VRChat Avatars » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Kawaii » click "UPDATE".
Clear Kawaii for VRChat Avatars app cache: Clearing cached data will force your app to retrieve the latest data directly from Kawaii servers.
On Android, goto Settings » Apps » Select "Kawaii for VRChat Avatars" » click Storage » click "Clear Cache".
Check Kawaii app permissions. If any of these permissions required to use your device's features are disenabled, Kawaii might not work.
Uninstall and reinstall Kawaii. If nothing else has worked, completely uninstall Kawaii then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Kawaii not working
2. Fix Kawaii Server issues & Internet Connection
Check network connection: An unstable Internet will make Kawaii be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Kawaii not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Kawaii may not be able to connect to the Internet when running in the background.