Contact Through the Looking-Glass Customer Service

Why should I report an Issue with Through the Looking-Glass?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Virtual Entertainment to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Fix Through the Looking-Glass Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Through the Looking-Glass: Restarting the app will resolve most errors.
2. Update the Through the Looking-Glass App. Here is how:
   1. On Android goto PlayStore » Search for "Through the Looking-Glass" » Open Through the Looking-Glass » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Through the Looking-Glass » click "UPDATE".
3. Clear Through the Looking-Glass app cache: Clearing cached data will force your app to retrieve the latest data directly from Through the Looking-Glass servers.
   1. On Android, goto Settings » Apps » Select "Through the Looking-Glass" » click Storage » click "Clear Cache".
4. Check Through the Looking-Glass app permissions. If any of these permissions required to use your device's features are disenabled, Through the Looking-Glass might not work.
5. Uninstall and reinstall Through the Looking-Glass. If nothing else has worked, completely uninstall Through the Looking-Glass then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Through the Looking-Glass not working