Published by re face lab studio

Report an issue with FaceLab.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with FaceLab:ReFace swap your photo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of re face lab studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

FaceLab Customer Insights

1. I am very Happy ☺️ thanks for developerGood application Reface photo swape applicable really I am very excited this using app.thanks for developer 😊this is the worst app ever do not lisin to the other comins.

2. Thaks for special developer .i like this app for refaceGood application for Facelab photo editor.

3. Good application for reface photo swapping app.

Steps to Troubleshoot & Fix FaceLab Issues

1. Fix FaceLab Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FaceLab: Restarting the app will resolve most errors.
  2. Update the FaceLab App. Here is how:
    1. On Android goto PlayStore » Search for "FaceLab" » Open FaceLab:ReFace swap your photo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FaceLab » click "UPDATE".
  3. Clear FaceLab:ReFace swap your photo app cache: Clearing cached data will force your app to retrieve the latest data directly from FaceLab servers.
    1. On Android, goto Settings » Apps » Select "FaceLab:ReFace swap your photo" » click Storage » click "Clear Cache".
  4. Check FaceLab app permissions. If any of these permissions required to use your device's features are disenabled, FaceLab might not work.
  5. Uninstall and reinstall FaceLab. If nothing else has worked, completely uninstall FaceLab then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FaceLab not working


2. Fix FaceLab Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FaceLab be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FaceLab not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FaceLab may not be able to connect to the Internet when running in the background.

Reported Issues