Published by Two

Report an issue with Mesnavi.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Mesnavi by Rumi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Two to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Mesnavi Customer Insights

1. Great collection, My only request to developer of App, kindly remove the background picture and make it more readable, Jazakallahu khayranThe notes made by the translaror has severe mistakes at some points.Some of those holds serious kind of wrong info.

Steps to Troubleshoot & Fix Mesnavi Issues

1. Fix Mesnavi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mesnavi: Restarting the app will resolve most errors.
  2. Update the Mesnavi App. Here is how:
    1. On Android goto PlayStore » Search for "Mesnavi" » Open Mesnavi by Rumi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mesnavi » click "UPDATE".
  3. Clear Mesnavi by Rumi app cache: Clearing cached data will force your app to retrieve the latest data directly from Mesnavi servers.
    1. On Android, goto Settings » Apps » Select "Mesnavi by Rumi" » click Storage » click "Clear Cache".
  4. Check Mesnavi app permissions. If any of these permissions required to use your device's features are disenabled, Mesnavi might not work.
  5. Uninstall and reinstall Mesnavi. If nothing else has worked, completely uninstall Mesnavi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mesnavi not working


2. Fix Mesnavi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mesnavi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mesnavi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mesnavi may not be able to connect to the Internet when running in the background.

Reported Issues