Published by TheFreeDictionary.com – Farlex on Oct 31, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TheFreeDictionary.com – Farlex to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Dictionary Customer Insights

1. "OMG, FLASHCARDS?! This is the greatest.... Uh, THING I've ever seen! (I'm going to start using them to increase my vocabulary immediately.) I actually have been using a physical dictionary, and writing down definitions on paper; but this is totally more convenient."So far, all good.

2. This causes issues with the personalization of your ads if you care about that sort of thing, not to mention being redirected somewhere when you just wanted to look up a word and get back to your novel.Great app, best dictionary for offline use.

3. Edit... By integrating into the system, I mean into the keyboard and/or when you select/highlight a word and the copy paste etc options pop up, there is no option to to directly go to the dictionary app.

4. Mark Twain said, "The difference between the right word and the almost right word ... is the difference between the lightening and the lightening bug."EDIT: The flashcards function needs to be revamped, in that you need to have the option to see more than just one definition on them.

5. Other than that, the text first loads in the smallest font and only then resizes, which means the text jumps around uncomfortably and makes using the app slower.I'm not impressed, first it requires you to create an account.

6. Having a feature to turn off the very few areas that I'm not interested in makes it an even faster way to get on my busy schedule.The app looks very good from first impressions, it definitely provides plenty of options and customizability.

7. Why put the search feature in an inconspicuous place, which is used more often?Always a pleasure to visit almost everyday! Great articles and information to help stimulate my appetite for learning.

8. Definitely worth using though, no intrusive ads (though I feel like the 'rate us' could have been less intrusive, maybe as a small pop-up at the bottom instead of the whole screen, but that's nitpicky).

9. However, the Share Menu is far from perfect; it seems that even if email is the only option that will work, you're able to choose any of your social apps & if unsupported, it crashes without notice.

10. One thing I noticed though is that it doesn't have the graphic thesaurus seen on the website, and the website looks so much cleaner, something I'd like to see in the app.

11. I also tried the Oxford dictionary and though it has its own problems, that app did what I described.Best dictionary I have found, including The Oxford Dictionary of the English Language.

Steps to Troubleshoot & Fix Dictionary Issues

1. Fix Dictionary Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dictionary: Restarting the app will resolve most errors.
  2. Update the Dictionary App. Here is how:
    1. On Android goto PlayStore » Search for "Dictionary" » Open Dictionary » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dictionary » click "UPDATE".
  3. Clear Dictionary app cache: Clearing cached data will force your app to retrieve the latest data directly from Dictionary servers.
    1. On Android, goto Settings » Apps » Select "Dictionary" » click Storage » click "Clear Cache".
  4. Check Dictionary app permissions. If any of these permissions required to use your device's features are disenabled, Dictionary might not work.
  5. Uninstall and reinstall Dictionary. If nothing else has worked, completely uninstall Dictionary then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dictionary not working


2. Fix Dictionary Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dictionary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dictionary not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dictionary may not be able to connect to the Internet when running in the background.

Reported Issues