Published by Succulents and Sunshine on Nov 6, 2023

Report an issue with Succulent Tracker.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Succulent Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Succulents and Sunshine to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Succulent Tracker Customer Insights

1. I like being able to tap one button to mark all plants in an arrangement as having been watered, and I love having care information about my succulents easily available in the app itself.this app can be good if you know all the information about uou succulents and their care.

2. But it is worth noting that you only get a few slots and it's difficult to delete a plant and takes a bit of understanding to add a new plant.Seems ok, but you can only load 5 plants for free.

3. Love it! Update: over a year later and I still love it 😁Love this app! My wife has so many plants and succulents, but we were worried about over watering.

4. Pretty much every person working with succulents, has more than 5.This is such an amazing app! It makes taking care of many plants so much easier! I don't just use it for my succulents, but all the plants in my house.

5. I never have to worry about forgetting to water my plants since the app lets me know when to water them, and it is easy to record and keep track of when I last watered/fertilized/repotted/etc.

6. You can take a picture of your succulent then match it up with what kind it is, making you not have to work as hard to find the care instructions for your plant.

7. I use it for all of my plants and even the succulents appreciate not being forgotten.

8. Canceling.I absolutely love this app! I got the yearly subscription because I have a LOT of succulents, and it is SO worth it.

9. The five plant feature was so good, the paid version was definitely worth it.

10. For example, I cannot change the date, which is NOT editable ive tried, for when I aquired the plant.

11. You can set a Google alert to remind you to water plants.

Steps to Troubleshoot & Fix Succulent Tracker Issues

1. Fix Succulent Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Succulent Tracker: Restarting the app will resolve most errors.
  2. Update the Succulent Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Succulent Tracker" » Open Succulent Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Succulent Tracker » click "UPDATE".
  3. Clear Succulent Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Succulent Tracker servers.
    1. On Android, goto Settings » Apps » Select "Succulent Tracker" » click Storage » click "Clear Cache".
  4. Check Succulent Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Succulent Tracker might not work.
  5. Uninstall and reinstall Succulent Tracker. If nothing else has worked, completely uninstall Succulent Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Succulent Tracker not working


2. Fix Succulent Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Succulent Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Succulent Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Succulent Tracker may not be able to connect to the Internet when running in the background.

Reported Issues