Published by Crossway on Nov 17, 2023

Report an issue with ESV Bible.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with ESV Bible?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Crossway to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ESV Bible image 1 contact ESV Bible image 2

About ESV Bible

1. The app includes free resources such as multiple audio Bibles, interactive reading plans, and free access to the full ESV Global Study Bible. • Read.

2. Stream multiple free audio recordings of the whole Bible, including a brand-new reading from award-winning singer and songwriter Kristyn Getty (internet connection required). • Free Reading Plans.

3. Make Scripture reading a habit with dozens of Bible reading plans featuring content from well-known Bible teachers such as Jen Wilkin, Paul Tripp, Charles Spurgeon, Nancy Guthrie, Kevin DeYoung, Gloria Furman, and more.

4. Subscribe to one of our paid plans at ESV. org to unlock additional study resources, like the ESV Study Bible, ESV Archaeology Study Bible, Preaching the Word commentary series, and more. • Search.

5. Capture your ideas and reflections while listening to a sermon or during Bible study in personal notes attached to specific passages. • Highlight.

6. Read the ESV Global Study Bible alongside the biblical text for free.

7. Quick access to cross-references, split-screen reading, and powerful text layout options make it easy to engage with God’s Word on a deeper level. • Listen.

8. New reading plans are added every month. • Study.

9. Sync your highlighted verses, personal notes, and bookmarks with ESV. org—giving you access to all of your personal content from any device. • Share.

10. Search the Bible by reference, keyword, or phrase with lightning speed. • Write.

11. The ESV Bible app was designed to be the most beautiful and intuitive Bible app available.

ESV Bible Customer Insights

1. The only 2 things I would change would be a more thorough search function (results usually too broad, or absent), and a more direct way of navigating between books and chapters (rather than scrolling).best Bible I have ever had! If listening to a sermon, and a scripture is mentioned, looking the scripture up is almost instant.

2. 2nd, you cannot select more than one verse at a time to share, bookmark, or highlight, and there's no way at all to select the 1st verse of a chapter.Recently updated, loved it before, but it's not as user friendly when it comes to marking favorites and highlighting passages.

3. As soon as I scroll down into the scripture the navigation tools at the top disappear, making it impossible to go to other chapters or books.

4. The developers need to consider putting a little arrow or something next to the book name to indicate that's where you click to quickly navigate between chapters and books.

5. 2 complaints, the search feature only recognizes single words and not phrases, and once you enter a search and click on a verse, you cannot return to the same search results without re-entering the search.

6. There are things I miss about the old version but by reinstalling has resolved the issues I was having with favorites, highlighting and making notes.

7. Now, there are extra clicks to change books, and the scrolling to go from chapter 1 of a book to chapter 10 is a pain.

8. I was using the audio version last night and at times it seems to lag but again it was nice to have this new feature.With the recent update the app is my longer navigable.

9. Those are good features, I just wish app developers wouldn't fix things that aren't broken.Excellent app.

10. Thank you for making a wonderful app! I have several physical Crossway Bibles and they are all excellent (especially the Study Bible!).

11. Latest app update has an astonishing flaw: there's no longer a way to change the size of the tiny font.

Steps to Troubleshoot & Fix ESV Bible Issues

1. Fix ESV Bible Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ESV Bible: Restarting the app will resolve most errors.
  2. Update the ESV Bible App. Here is how:
    1. On Android goto PlayStore » Search for "ESV Bible" » Open ESV Bible » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ESV Bible » click "UPDATE".
  3. Clear ESV Bible app cache: Clearing cached data will force your app to retrieve the latest data directly from ESV Bible servers.
    1. On Android, goto Settings » Apps » Select "ESV Bible" » click Storage » click "Clear Cache".
  4. Check ESV Bible app permissions. If any of these permissions required to use your device's features are disenabled, ESV Bible might not work.
  5. Uninstall and reinstall ESV Bible. If nothing else has worked, completely uninstall ESV Bible then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ESV Bible not working


2. Fix ESV Bible Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ESV Bible be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ESV Bible not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ESV Bible may not be able to connect to the Internet when running in the background.

Reported Issues