Contact Monterey County Herald Customer Service

Why should I report an Issue with Monterey County Herald?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MediaNews Group, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. App needs an easy link to request redelivery of the print edition of the paper!!!Too basic and boringWhat happened to local sports?I have this app because I like to keep abreast of the news on the peninsula.

2. At $3.99 a week to stay connected, I can't say I would pay that much for a print copy.Since the lates update July 27 I cannot open a news category without the app crashing.

3. However, the frequency with which it's updated is so sporadic I might as well go to the library and read back issues of the paper there.Don't waste your time with this piece of crap app.

4. It is totally disfunctional and will not allow you to share.No driver On Duty with this breaking news app.

5. But it's a fast and easy way to keep up with the local news.

6. I still prefer the real newspaper, but this is a better alternative to the Herald's horribly ad-cluttered website.How odd, well the app is top notch and well designed.

7. Do these updates get vetted before release??Installed, opened and immediate crash.

8. Still crashes on opening.The look of this app is pretty bare-bones, just black on white with a few thumbnail photos.

9. It works in both portrait and landscape modes.

10. Works perfectly on my DROID Bionic.

11. Don't really like the fact that there is ad placement in the app though, very unprofessional and annoying.

1. Fix Monterey County Herald Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Monterey County Herald: Restarting the app will resolve most errors.
2. Update the Monterey County Herald App. Here is how:
   1. On Android goto PlayStore » Search for "Monterey County Herald" » Open Monterey County Herald » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Monterey County Herald » click "UPDATE".
3. Clear Monterey County Herald app cache: Clearing cached data will force your app to retrieve the latest data directly from Monterey County Herald servers.
   1. On Android, goto Settings » Apps » Select "Monterey County Herald" » click Storage » click "Clear Cache".
4. Check Monterey County Herald app permissions. If any of these permissions required to use your device's features are disenabled, Monterey County Herald might not work.
5. Uninstall and reinstall Monterey County Herald. If nothing else has worked, completely uninstall Monterey County Herald then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Monterey County Herald not working

2. Fix Monterey County Herald Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Monterey County Herald be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Monterey County Herald not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Monterey County Herald may not be able to connect to the Internet when running in the background.