Published by Sinking Ship Interactive on Jul 31, 2024

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Why should I report an Issue with Dino Dan - Dino Cam?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sinking Ship Interactive to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Dino Dan Customer Insights

1. I'm sure that it is a great game when you have all of the dinosaurs available to you.This is a good game but But when I turn down the volume and when you turn it backup the sounds aren't here, But overall this is an awesome game, Dino Dana is my favorite showI have some ideas you could add in the future Make the t-rex, diplodocus and microraptor look like Dino Dana the movie, add Allosaurus Small but mighty 2: baby T-Rex (Toby from Dino Dana the movie) baby brachio edmonto, corythosaurus, troodon euoplo, futa, spino and pterodactylus That's all for small but mighty 2 Fix the bugs that the stygi and micro, can't have their size changed and aren't compatible with the habitats or effects Parasaurolophus, Ankylosaurus.

2. make it respond with GoogleAR coreI like it because it looked cool and it had all of these seasons but one thing I do not like about is you have to pay for all of the dinosaurs and I do not want that and I only get one dinosaur so can you please change thatIt's good, but no longer compatible with Google AR Core.

3. The AR software on this app needs to be updated asap so I can properly use it again.My sons love this app, the dinosaurs look so great, they ask to take pictures "together" with the dinos all the timeThis app does look cool.

4. Please make only some of the dinosaurs free, because there is just one dinosaur that you can use for free.

5. It's annoying and makes the game boring unless you pay real life money.

6. Or at least add new free dinosaurs.

7. I hate when games do this.

Steps to Troubleshoot & Fix Dino Dan Issues

1. Fix Dino Dan Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dino Dan: Restarting the app will resolve most errors.
  2. Update the Dino Dan App. Here is how:
    1. On Android goto PlayStore » Search for "Dino Dan" » Open Dino Dan - Dino Cam » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dino Dan » click "UPDATE".
  3. Clear Dino Dan - Dino Cam app cache: Clearing cached data will force your app to retrieve the latest data directly from Dino Dan servers.
    1. On Android, goto Settings » Apps » Select "Dino Dan - Dino Cam" » click Storage » click "Clear Cache".
  4. Check Dino Dan app permissions. If any of these permissions required to use your device's features are disenabled, Dino Dan might not work.
  5. Uninstall and reinstall Dino Dan. If nothing else has worked, completely uninstall Dino Dan then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dino Dan not working


2. Fix Dino Dan Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dino Dan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dino Dan not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dino Dan may not be able to connect to the Internet when running in the background.

Reported Issues