Published by Rocket City Mom Media Group, LLC

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Why should I report an Issue with Explore Huntsville?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rocket City Mom Media Group, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Explore Huntsville

1. All this and more will be right at your fingertips! RocketCityMom. com has been the go-to resource for parents in the Tennessee Valley looking for children’s activities, family fun, and local resources since 2010.

2. The Huntsville Madison County Convention and Visitor Center is the premier source for visitors traveling to Huntsville, AL - also known as Rocket City, USA!

3. Explore all the events, restaurants, area attractions, kid's activities, parks, museums, breweries, hotels, music, shopping, and even special discounts and deals.

4. Think of us as a friendly neighbor with the 411 on all things to help your family and friends Explore Huntsville.

5. Or maybe you're a local in the Rocket City and want to find fun things to do in North Alabama.

6. Heading to Huntsville, AL with family or friends?

7. Now all the information from both of these experts is even easier to find and access with our mobile app.

8. The best part is we never come over uninvited!

Explore Huntsville Customer Insights

1. Doesn't do anything but show a blank screenA good way to find fun family activities!AmazingThis is one of the top best apps I've ever seen for events I love itWhat a fun and functional way to rediscover your own hometown, Rocket City! Thanks, RCM!Great for seeing what is going on every day, and for ideas for activities/food.Really useful for the first time visitor to Huntsville.This app is logical and easy to use.

2. Mostly catering to families, it's a wonderful way to find what's going on in the Huntsville, Alabama area.

Steps to Troubleshoot & Fix Explore Huntsville Issues

1. Fix Explore Huntsville Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Explore Huntsville: Restarting the app will resolve most errors.
  2. Update the Explore Huntsville App. Here is how:
    1. On Android goto PlayStore » Search for "Explore Huntsville" » Open Explore Huntsville » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Explore Huntsville » click "UPDATE".
  3. Clear Explore Huntsville app cache: Clearing cached data will force your app to retrieve the latest data directly from Explore Huntsville servers.
    1. On Android, goto Settings » Apps » Select "Explore Huntsville" » click Storage » click "Clear Cache".
  4. Check Explore Huntsville app permissions. If any of these permissions required to use your device's features are disenabled, Explore Huntsville might not work.
  5. Uninstall and reinstall Explore Huntsville. If nothing else has worked, completely uninstall Explore Huntsville then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Explore Huntsville not working


2. Fix Explore Huntsville Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Explore Huntsville be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Explore Huntsville not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Explore Huntsville may not be able to connect to the Internet when running in the background.

Reported Issues