Published by Keeper Memorials

Report an issue with Keeper Memorials.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Keeper Memorials?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Keeper Memorials to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Keeper Memorials image 1 contact Keeper Memorials image 2

About Keeper Memorials

1. Keeper online memorials are a simple way to preserve, celebrate and share a loved one's legacy.

2. Get access to all Keeper Online Memorials and obituaries on your phone or tablet.

3. Receive directions within a cemetery or mausoleum and build a free memorial page for a loved one.

4. Keeper connects with cemetery and funeral home websites.

5. Currently working with funeral homes and cemeteries across North America. Contact: info@mykeeper. com for more information.

Keeper Memorials Customer Insights

1. Therefore i made the content with educational stuff about our parent's life story, lessons learned along the way, the word of God and being a true Christian as a reminder for the next generations.

2. Excited to try the directions out in a cemetery!This app keeps us going back down to memory lane.Great way to keep the memory of your loved ones alive.

3. -- When will login bug with Android app be fixed? Per rep email, an update was expected last week.

4. But I STILL can't login! It doesn't recognize my email or password, both of which are correct & work on desktop.

5. By the way i love previous qeepr logo and QR code featureWon't let you register for an account, just freezes.

6. My login works now! And I've bumped up my rating.

7. Keep re-entering information, but no luck.Love it.

8. Update: glad for how responsive they were & kind to lmk of anticipated release.

9. Works well.A good app, well designed and does exactly what it says.

10. Found and met some awesomely amazing people on here.Pretty cool.

11. Still room to improve though as the app's functionality & UI is pretty limited.

Steps to Troubleshoot & Fix Keeper Memorials Issues

1. Fix Keeper Memorials Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Keeper Memorials: Restarting the app will resolve most errors.
  2. Update the Keeper Memorials App. Here is how:
    1. On Android goto PlayStore » Search for "Keeper Memorials" » Open Keeper Memorials » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Keeper Memorials » click "UPDATE".
  3. Clear Keeper Memorials app cache: Clearing cached data will force your app to retrieve the latest data directly from Keeper Memorials servers.
    1. On Android, goto Settings » Apps » Select "Keeper Memorials" » click Storage » click "Clear Cache".
  4. Check Keeper Memorials app permissions. If any of these permissions required to use your device's features are disenabled, Keeper Memorials might not work.
  5. Uninstall and reinstall Keeper Memorials. If nothing else has worked, completely uninstall Keeper Memorials then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Keeper Memorials not working


2. Fix Keeper Memorials Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Keeper Memorials be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Keeper Memorials not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Keeper Memorials may not be able to connect to the Internet when running in the background.

Reported Issues