Contact Prismatext Customer Service

Why should I report an Issue with Prismatext?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Prismatext to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Using an innovative method called "diglot weave," Prismatext books blend foreign words and phrases into classic literature for context-based language learning.

2. Prismatext will begin replacing words and phrases with their translations—not too many, of course, but enough for you to notice.

3. Prismatext meets you where you are, and offers an effortless method for learning a language: recreational reading!

4. Prismatext introduces new words incrementally, allowing you to grow your vocabulary gradually.

5. At the start of a Prismatext book, you'll be reading in English.

6. If you get stuck, give the words a tap to bring up their footnote: you'll find their meaning there, as well as a way to hear those same words spoken.

7. You'll be introduced to—and learn—hundreds of new words and phrases.

8. Studying a foreign language requires hundreds of hours in a time-starved world.

9. Prismatext books improve with time.

10. Very shortly thereafter, you'll be reading in English and a little bit of your target language.

11. The more you read, the more new words you'll discover.

1. I enjoy reading very much and find that the insertion foreign phrases into selected texts is a great learning tool and challenge – it’s also a lot of fun to learn this way from context of the primary language.

2. There's no option to go past maybe 15% of the text being in the target language, since the quality would be so glaringly low.It's a little bumpy, but it's 1.0, so it's expected.

3. For instance, in a Kurt Vonnegut story, a painting that is referred to as a "picture" in English text keeps getting translated as a "foto".

4. Even the high density option is not dense enough in the foreign language text imo.

5. So easy, so quick, and so fun!A wonderful adjunct to learning a foreign language.

6. I love the Prismatext interface, and being able to click to hear the spoken phrase spoken.

7. Also, seeing the foreign phrase in a context (of English) helps make sense of it.

8. I'm still getting the hang of the rest and hopeful this expands language knowledge, it's fun either way though.Deeply disappointing.

9. I like the idea and the app, but the books need a native speaker editor.

10. The company has always fixed problems quickly, so I'm sure the app will shake things out.Customer service is perfection! Made an error on my order and they fixed it immediately.

11. It also helps me “think” and speak in phrases as opposed to doing so word by word.

1. Fix Prismatext Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Prismatext: Restarting the app will resolve most errors.
2. Update the Prismatext App. Here is how:
   1. On Android goto PlayStore » Search for "Prismatext" » Open Prismatext » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Prismatext » click "UPDATE".
3. Clear Prismatext app cache: Clearing cached data will force your app to retrieve the latest data directly from Prismatext servers.
   1. On Android, goto Settings » Apps » Select "Prismatext" » click Storage » click "Clear Cache".
4. Check Prismatext app permissions. If any of these permissions required to use your device's features are disenabled, Prismatext might not work.
5. Uninstall and reinstall Prismatext. If nothing else has worked, completely uninstall Prismatext then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Prismatext not working

2. Fix Prismatext Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Prismatext be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Prismatext not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Prismatext may not be able to connect to the Internet when running in the background.