Contact Volumes Customer Service

Why should I report an Issue with Volumes?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Penguin Random House LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Greatful to listen to the best audiobooks on the market!There's no sleep timer, adjustable speed settings, bookmarks, or chapter list.Unable to adjust audio speed.

2. The lack of these features (namely, speed control, a sleep timer, a chapter list with which to navigate, and bookmarks) essentially renders this app useless, whereas others that look atrocious are at least functional.

3. The main bummer is not being able to delete a title when you're done, audio files really add up and this app takes a lot of storage after a few titles.It's almost 2020 and no cloud support at all for the audiobooks they do sell.

4. Even the Kobo app far surpasses this.Android version now has adjustable speed (yay!), but each time I close / exit the app and then go back in the speed is reset to 1.0 (boo!).

5. It seems they fixed the issues with the app closing by itself if paused too long, and needing to force close to restart the app, and it will automatically connect to Bluetooth now.I like the app and selection of titles.

6. Why even sell audiobooks in the first place? Even worse is that all the audiobooks redirect to the Play Store.

7. There are supposed to be 3 free audiobooks right now.Finally on Android.

8. The app looks appealing but there are so few, if any, universal features available in audiobook apps.

9. Highly disappointed doesn't even begin to cover it.Can't load anything.

10. Didn't expect this from PRH.

11. It's pretty intuitive.

1. Fix Volumes Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Volumes: Restarting the app will resolve most errors.
2. Update the Volumes App. Here is how:
   1. On Android goto PlayStore » Search for "Volumes" » Open Volumes » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Volumes » click "UPDATE".
3. Clear Volumes app cache: Clearing cached data will force your app to retrieve the latest data directly from Volumes servers.
   1. On Android, goto Settings » Apps » Select "Volumes" » click Storage » click "Clear Cache".
4. Check Volumes app permissions. If any of these permissions required to use your device's features are disenabled, Volumes might not work.
5. Uninstall and reinstall Volumes. If nothing else has worked, completely uninstall Volumes then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Volumes not working

2. Fix Volumes Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Volumes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Volumes not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Volumes may not be able to connect to the Internet when running in the background.