Published by inCarDoc on Aug 2, 2024

contact inCarDoc Pro | OBD2 Chat with our AI-based inCarDoc Pro | OBD2 Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with inCarDoc Pro | OBD2?



characters left:

Why chat with our AI inCarDoc Pro | OBD2 Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of inCarDoc Pro | OBD2.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact inCarDoc Pro | OBD2 image 1   contact inCarDoc Pro | OBD2 image 2


What users are saying

1. Other obd software connects fine, so it's not the dongle.pretty good Right off the bat, if it imported the car info from the free version, that would be great.

2. but more user friendly would be awesome.👍 Brand: Honda Model: Accord Year: 2008The pro version paired with the Carista OBD2 adapter plug is worth the extra $ if you're a data nerd like me.

3. It is really cool.Overall it's in good app there's a few bugs that are annoying and a few other things but all in all I'm glad to pay for it I just wish that these bugs would get fixed like I can't put in what size engine I have which makes a big difference even though it reads it overall though it's the one I use so that tells you I like itonly odb tool that will work with my odb reader (kiwi).

4. Connection process is seamless and the amount of data it provides for my 2010 Ford Escape can be viewed in real-time for single drive cycles and recorded for multiple drive cycles.

5. I like the interface in the free version which worked fine but after I gave them money it all stopped and I can't get any help.

6. When it connects to the obd dongle it works well, collecting data from multiple modules.

7. number connects fine but one won't connect...Connecting with the Bluetooth was seamless.

8. I started comparing the differences between free and pro and really it shows you right on there website that there is not much being added with the paid app so I was just hoping that it would be more user friendly.

9. Pretty good.rating: 3.0 I first tried the free app, for a couple of days it was good.

10. Seems optimised for Bluetooth as I have serious problems connecting to my WiFi obd2 dongle.

11. Important for generating historical data that aids in baseline monitoring and diagnosing.

Steps to Troubleshoot & Fix inCarDoc Pro | OBD2 Issues

1. Fix inCarDoc Pro | OBD2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart inCarDoc Pro | OBD2: Restarting the app will resolve most errors.
  2. Update the inCarDoc Pro | OBD2 App. Here is how:
    1. On Android goto PlayStore » Search for "inCarDoc Pro | OBD2" » Open inCarDoc Pro | OBD2 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for inCarDoc Pro | OBD2 » click "UPDATE".
  3. Clear inCarDoc Pro | OBD2 app cache: Clearing cached data will force your app to retrieve the latest data directly from inCarDoc Pro | OBD2 servers.
    1. On Android, goto Settings » Apps » Select "inCarDoc Pro | OBD2" » click Storage » click "Clear Cache".
  4. Check inCarDoc Pro | OBD2 app permissions. If any of these permissions required to use your device's features are disenabled, inCarDoc Pro | OBD2 might not work.
  5. Uninstall and reinstall inCarDoc Pro | OBD2. If nothing else has worked, completely uninstall inCarDoc Pro | OBD2 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing inCarDoc Pro | OBD2 not working


2. Fix inCarDoc Pro | OBD2 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make inCarDoc Pro | OBD2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to inCarDoc Pro | OBD2 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, inCarDoc Pro | OBD2 may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!

More from the developer