Published by DAWN Media Group

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Why should I report an Issue with DawnNews TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DAWN Media Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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DawnNews TV Customer Insights

1. As I have experience some modules are not working properly despite having internet it doesn't open ist page of the app and shows that u have no internet facility that drive me nuts.I was using the other Dawn news app in English but it was not showing any news for last one week or so, thought this is an upgrade but this thing is entirely different.

2. "the news is not updated yet" only this shows on top of app when i open it Please fix itExtremely poor and laggy, wn you install it, then while opening display the msg " you are not connected to internet:Extremely Pathetic, You will only be able to read the headlines but can not read the detailed News.It will keep downloading the news unsuccessfully.

3. Urdu version is fine but users should be able to select English paper version as I believe DAWN was originally the english newspaper of the country.

4. because main menu button on left side is difficult to operate with right hand thumb.The older version, one I had in my iphone, was way better than this one.

5. Just uninstalled it.good app, but i want to give one suggesion that please may kindly be main menu button change from left side to right side.

6. Can't understand why it can't be fixed, since it's prevelent in ios too..Dawn newspaper and TV are credible and probably the most reliable sources of news from Pakistan.

7. However, their app an YouTube news videos, which show up in this app as well, are worst.

8. Hope people in charge would pay attention.There are some issues exist, but, I have good experience while using this app.

9. Besides the videos keep pausing and interrupting, though I use high speed internet service.

10. If you can't broadcast 4K videos, at least show HD video quality.

11. Please bring back the older version.The app is not working from last 35 days.

Steps to Troubleshoot & Fix DawnNews TV Issues

1. Fix DawnNews TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DawnNews TV: Restarting the app will resolve most errors.
  2. Update the DawnNews TV App. Here is how:
    1. On Android goto PlayStore » Search for "DawnNews TV" » Open DawnNews TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DawnNews TV » click "UPDATE".
  3. Clear DawnNews TV app cache: Clearing cached data will force your app to retrieve the latest data directly from DawnNews TV servers.
    1. On Android, goto Settings » Apps » Select "DawnNews TV" » click Storage » click "Clear Cache".
  4. Check DawnNews TV app permissions. If any of these permissions required to use your device's features are disenabled, DawnNews TV might not work.
  5. Uninstall and reinstall DawnNews TV. If nothing else has worked, completely uninstall DawnNews TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DawnNews TV not working


2. Fix DawnNews TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DawnNews TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DawnNews TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DawnNews TV may not be able to connect to the Internet when running in the background.

Reported Issues