Contact Peppa Pig Customer Service

Why should I report an Issue with Peppa Pig: Holiday Adventures?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Entertainment One to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Making my tablet throttle like crazy , after uninstalling things are normal again , why is that ? Can we see the data you collect ? You did data collect even tho I have the options off so you can't..We used to love this game, but similar to the experience expressed by other viewers, now it keeps crashing and displaying a frozen orange screen.

2. You have updated the app and done something to screen settings or graphic settings as messed this game up on my tablet and s20 fe phone.

3. Nonim guessing you have done an update it now goes to blank screen with theme tune music playing in the back ground.

4. Overall I wouldnt recommend thisNo thanks this makes my 8 core tablet is red hot , can't even touch the screen .

5. Some.times it's a yellow blank screen where choose language normal is and if you touch screen in right place could get past it however still a blank screen after.

6. Uninstalled & reinstalled, now it's an orange screen & no sound?? Please fix this soon!Unfortunately the app doesn't load.

7. Such a shame.This was my daughter's favorite app but she went to turn it on today and it's just a black screen but you can still hear the music.

8. Now (since the "update") it just goes to an orange screen.

9. For example, you can't scroll the list by swiping, in the same game you have to click ingredients and then pull them on the pizza.. not very happy with purchase.App worked perfectly for years.

10. 3 seconds into opening the game/app and it just freezes on an orange screen.

11. Terrible.I can't use the app bc there was blank screen.

1. Fix Peppa Pig Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Peppa Pig: Restarting the app will resolve most errors.
2. Update the Peppa Pig App. Here is how:
   1. On Android goto PlayStore » Search for "Peppa Pig" » Open Peppa Pig: Holiday Adventures » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Peppa Pig » click "UPDATE".
3. Clear Peppa Pig: Holiday Adventures app cache: Clearing cached data will force your app to retrieve the latest data directly from Peppa Pig servers.
   1. On Android, goto Settings » Apps » Select "Peppa Pig: Holiday Adventures" » click Storage » click "Clear Cache".
4. Check Peppa Pig app permissions. If any of these permissions required to use your device's features are disenabled, Peppa Pig might not work.
5. Uninstall and reinstall Peppa Pig. If nothing else has worked, completely uninstall Peppa Pig then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Peppa Pig not working

2. Fix Peppa Pig Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Peppa Pig be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Peppa Pig not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Peppa Pig may not be able to connect to the Internet when running in the background.