Contact Paintastic Customer Service

Why should I report an Issue with Paintastic: draw, color, paint?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Creativity Unlimited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I recommend the use of a [fine point] stylus!)Good for a beginner if you're looking to do basic stuff, and you get some cool brush effects (glow, shadow, etc) as well as layers - however there's no layer blend mode that I've been able to find, so I can't Darken, Multiply etc which takes away a lot of functionality, for some reason the Symmetry setting doesn't apply to the (very, very basic) Eraser mode and I've found no way to rotate the canvas.

2. You have a layer opt, a few different ways to select colors and a fill tool, crop, add images, etc... but the processing for the fill tool is slow, the user interface is sort of confusing and a distraction from the actual art.Seems ok, but when adding an image often just sits loading until pressing back, then the image is there.

3. Still, far better than most "editor" (filter) apps out there and the 2nd best I've found for doing actual image editing (Sketchbook seems better due to using layers).So much fun! Great for quickly seeing how techniques and colors work together without having to use actual art supplies.

4. With the new updates, it takes a lil more time and know how to utilize the changes but the new feature of being able to add and edit layers is very cool for a little phone graphics app.

5. It has a variety of tools for creativity! Its great! It needs to have an option for s round bevel and It needs a larger bevel option also.

6. It will be good if cut, copy, paste options are available in edit menu, without which crop options is used less.

7. And it needs options for larger image settings.

8. It needs a better bevel tool to make shapes that are a round bevel.

9. Animals are not available for free, so I felt sad, while making forest entry in a contest of paintastic.

10. With other apps I tried, the strokes were 'layered' and the paint mixed, so different colours could be achieved.

11. I have been so impressed with all the available tools and layering abilities.

1. Fix Paintastic Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Paintastic: Restarting the app will resolve most errors.
2. Update the Paintastic App. Here is how:
   1. On Android goto PlayStore » Search for "Paintastic" » Open Paintastic: draw, color, paint » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Paintastic » click "UPDATE".
3. Clear Paintastic: draw, color, paint app cache: Clearing cached data will force your app to retrieve the latest data directly from Paintastic servers.
   1. On Android, goto Settings » Apps » Select "Paintastic: draw, color, paint" » click Storage » click "Clear Cache".
4. Check Paintastic app permissions. If any of these permissions required to use your device's features are disenabled, Paintastic might not work.
5. Uninstall and reinstall Paintastic. If nothing else has worked, completely uninstall Paintastic then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Paintastic not working

2. Fix Paintastic Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Paintastic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Paintastic not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Paintastic may not be able to connect to the Internet when running in the background.