Published by Oceanhouse Media, Inc.

Report an issue with How the Grinch Stole Christmas.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with How the Grinch Stole Christmas?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Oceanhouse Media, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact How the Grinch Stole Christmas image 1 contact How the Grinch Stole Christmas image 2

How the Grinch Stole Christmas Customer Insights

1. Seuss books because my Grandson loves reading/playing these on his family's iPad... and then realized that the Android version is missing a lot of these features... Why is that?These story books keep little ones attention quite well.

2. Overall I like this app, but it's disappointing that the Android version isn't as inter-active as the iOS version... the Android version doesn't have the other "games" available (puzzles, match game, word seek, etc.) after finding hidden stars thru out the book, like the iOS version.

3. I didn't leave him alone with it because I don't trust any tablet armor that much.Excellent, app kids and myself love itThis app is wonderful!Great booklovely👍👍All the Oceanhouse Media apps I've bought are very well done.

4. Thank you.Both of my kids love this story, and this version tells it well while bringing you into it by interacting with the screen.

5. Being able to touch and hear the individual words is a great learning tool too.love the memories.

6. I loved these books as a child, and its been fun reacquainting myself with the imagination of Dr Seuss.

7. The reproduction of the original artwork is faultless, and the voice work/narration is excellent.

8. Interactivity, via touching objects to have them read aloud is slickly done.

9. There's one thing I'd like to suggest, and that is giving these apps Chromecast support.

10. I used them when I was teaching my second child to read.

11. It'd be great to view on a tv screen.

Steps to Troubleshoot & Fix How the Grinch Stole Christmas Issues

1. Fix How the Grinch Stole Christmas Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart How the Grinch Stole Christmas: Restarting the app will resolve most errors.
  2. Update the How the Grinch Stole Christmas App. Here is how:
    1. On Android goto PlayStore » Search for "How the Grinch Stole Christmas" » Open How the Grinch Stole Christmas » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for How the Grinch Stole Christmas » click "UPDATE".
  3. Clear How the Grinch Stole Christmas app cache: Clearing cached data will force your app to retrieve the latest data directly from How the Grinch Stole Christmas servers.
    1. On Android, goto Settings » Apps » Select "How the Grinch Stole Christmas" » click Storage » click "Clear Cache".
  4. Check How the Grinch Stole Christmas app permissions. If any of these permissions required to use your device's features are disenabled, How the Grinch Stole Christmas might not work.
  5. Uninstall and reinstall How the Grinch Stole Christmas. If nothing else has worked, completely uninstall How the Grinch Stole Christmas then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing How the Grinch Stole Christmas not working


2. Fix How the Grinch Stole Christmas Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make How the Grinch Stole Christmas be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to How the Grinch Stole Christmas not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, How the Grinch Stole Christmas may not be able to connect to the Internet when running in the background.

Reported Issues