Published by Ndonna

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Why should I report an Issue with Medicinal plants?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ndonna to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Medicinal plants Customer Insights

1. It would be nice to use if these bugs were fixed.Although the info is great in the daily notifications that pop up when turning my android phone on in th AM, I never can find the actual paragraphs pertaining in English (I enabled English in the settings, too) when I click on - I scroll & scroll, all I see is the "Forum" page that doesn't even describe the plant or the name of the plant the Notification was even referring to, in all other languages (& not English) till I just give up.

2. Very frustrating! Might be able to read characteristics when I find an interesting herb in another source, but this is NOT useful for finding herbs for a particular purpose.Needs a "What Grows Where You Are" Option.

3. I keep getting notifications and when I try to click the teaser to read the entire article, I'm just led back to the home page again.

4. Very frustrated for the waste of time.Needs serious work! The app title, and some of the explanatory text, is in French! It needs to be in ENGLISH for the international market.

5. However, when you click on something to find out more about the plant properties and what it does, you get ads like crazy.

6. Uninstalled.It appearantly has hacked my phone, constantly running intrusive ads even when the app has been closed interrupting my other apps and phone functions.

7. There should also be more information about each of the plants, such as, where are they located, the climate, and which parts of the plant are they best to use and which parts should you stay away from.The app is ok overall, although far from comprehensive.

8. If you're looking for something, then you just have to scroll down the page, and hope you find what you're looking for.

9. I want so much to give this a 5, but if I cant open your app in my location and get a list of what grows where I am, so I can learn my local plants that would be very helpful.

10. But the real problem is this: choose a plant, start reading about its properties, and... seconds later, a full-page/video ad pops up and obscures EVERYTHING.

11. I keep getting notifications but when I try to use the link, it takes me to the A's in the list of species section.

Steps to Troubleshoot & Fix Medicinal plants Issues

1. Fix Medicinal plants Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Medicinal plants: Restarting the app will resolve most errors.
  2. Update the Medicinal plants App. Here is how:
    1. On Android goto PlayStore » Search for "Medicinal plants" » Open Medicinal plants » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Medicinal plants » click "UPDATE".
  3. Clear Medicinal plants app cache: Clearing cached data will force your app to retrieve the latest data directly from Medicinal plants servers.
    1. On Android, goto Settings » Apps » Select "Medicinal plants" » click Storage » click "Clear Cache".
  4. Check Medicinal plants app permissions. If any of these permissions required to use your device's features are disenabled, Medicinal plants might not work.
  5. Uninstall and reinstall Medicinal plants. If nothing else has worked, completely uninstall Medicinal plants then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Medicinal plants not working


2. Fix Medicinal plants Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Medicinal plants be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Medicinal plants not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Medicinal plants may not be able to connect to the Internet when running in the background.

Reported Issues