Contact Townhall Customer Service

Why should I report an Issue with Townhall?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NaHere to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It would be much easier if there was an option to capture One's PVC (pictorially), and all one has to now fill out would be their polling Unit.Not opening at all in my phone Samsung Galaxy S10 plus... I was prompted to clear cache that the app is not opening bcos it has a bug... I cleared the cache and yet it doesn't open.

2. Thanks to the application idea and the development team, Nigeria is great, she will be restored for good and will make good progress.App is now unresponsive after the recent update.

3. Great app.Cute. I can communicate to those in my ward, state or my polling unit direct without calling anyone on phone.

4. Prior to this update it has been working pretty good.I just upgraded the app and since then it refused to open and bringing up errors.

5. What could be the problem?The newly add POST RESULT when clicked upon doesn't show where to type in the result on hand phones.

6. However, you need to include feature to enable copy, edit of posts.

7. However, I still can't share posts, view people's profile, view likes or do any proper networking.

8. I can at the same time pass information to organizations I belong to know first hand without calling anyone.

9. After installing the last update, the app stopped opening.

10. I found out how to delete posts, although first-time in-app pop-ups about what to do in the app should be introduced.

11. What a way to be informed! Congratulations to all of us! But, this updated app can no longer lead me to my ward, LG or State.

1. Fix Townhall Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Townhall: Restarting the app will resolve most errors.
2. Update the Townhall App. Here is how:
   1. On Android goto PlayStore » Search for "Townhall" » Open Townhall » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Townhall » click "UPDATE".
3. Clear Townhall app cache: Clearing cached data will force your app to retrieve the latest data directly from Townhall servers.
   1. On Android, goto Settings » Apps » Select "Townhall" » click Storage » click "Clear Cache".
4. Check Townhall app permissions. If any of these permissions required to use your device's features are disenabled, Townhall might not work.
5. Uninstall and reinstall Townhall. If nothing else has worked, completely uninstall Townhall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Townhall not working

2. Fix Townhall Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Townhall be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Townhall not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Townhall may not be able to connect to the Internet when running in the background.