Published by PlantIn on Nov 21, 2024

contact PlantIn Plant Identifier, Care Chat with our AI-based PlantIn Plant Identifier, Care Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with PlantIn Plant Identifier, Care?



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Why chat with our AI PlantIn Plant Identifier, Care Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of PlantIn Plant Identifier, Care.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. If you wish to cancel your subscription before the 3 day period ends, it's NOT easy! I've been going back and forth with customer svc via emails for a day and a half trying to cancel, for them to finally tell them they can't cancel my subscription that it has to be done via my Play store.

2. Not worth the BS....but it's dying! I wish I could attach pictures of my plant that got really sick and the app telling that "It's healthy and looks really good." The lies... This experience did not match the advertisements and the weekly price point ($7.99/mo) isn't worth is when you start off with a lie.

3. You have to go the Google play store to cancel the subscription, so why bother to have a cancel subscription option on their website? It tells you something went wrong and to please try again.

4. Maybe my expectations were to high but this app has not been helpful at all.Very misleading, they make it seem like it is easy to cancel subscription but they beat around the bush about how to do this.

5. Just find a different option!BEWARE: If you have a trial/weekly/monthly subscription and upgrade to a lifetime subscription, the lifetime will not replace the original.

6. Maybe it works well for someone else, but when I used a different app to confirm the results, that app mentioned needing humidity and a bunch of other care tips that aligned with the health of my plant.I'm disappointed in the app.

7. Then repeat the warning(maybe optional for the repeating notification) until the task is complete.before I'm able to use the app to see how it is I'm asked repeatedly for account info, emails, credit cards, and permissions.

8. Tried again and it worked, but after adding all my plants, which was a little problematic, realized the free version does hardly anything, so tried the free trial.

9. so far hasn't done anything.Quite a useful app if you are willing to spring for the moderately expensive subscription options.

10. I would be happy to see either less cost to subscribe, or a more reasonable plant limit within the free features.Wasted $50 on this app.

11. I don't think the app is worth it as it currently exists, but it could be improved! It's very expensive for what you're getting, and the plants are not identified well by the camera function.

Steps to Troubleshoot & Fix PlantIn Plant Identifier, Care Issues

1. Fix PlantIn Plant Identifier, Care Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PlantIn Plant Identifier, Care: Restarting the app will resolve most errors.
  2. Update the PlantIn Plant Identifier, Care App. Here is how:
    1. On Android goto PlayStore » Search for "PlantIn Plant Identifier, Care" » Open PlantIn Plant Identifier, Care » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PlantIn Plant Identifier, Care » click "UPDATE".
  3. Clear PlantIn Plant Identifier, Care app cache: Clearing cached data will force your app to retrieve the latest data directly from PlantIn Plant Identifier, Care servers.
    1. On Android, goto Settings » Apps » Select "PlantIn Plant Identifier, Care" » click Storage » click "Clear Cache".
  4. Check PlantIn Plant Identifier, Care app permissions. If any of these permissions required to use your device's features are disenabled, PlantIn Plant Identifier, Care might not work.
  5. Uninstall and reinstall PlantIn Plant Identifier, Care. If nothing else has worked, completely uninstall PlantIn Plant Identifier, Care then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PlantIn Plant Identifier, Care not working


2. Fix PlantIn Plant Identifier, Care Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PlantIn Plant Identifier, Care be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PlantIn Plant Identifier, Care not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PlantIn Plant Identifier, Care may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Imogen

I would like my account under this email address to be deleted and all data erased

— 3 years ago by Elaine Urella

I was charged for a lifetime subscription 7/12/21 $106.24 after clicking on a free trial.. I have not used the app and would not have signed up for lifetime. especially since i never used it. Please refund my money . It was charged thru Google/paypal and taken from my debit card..I would not have authorized that either..I complained to Google and PayPal.. no one wants to take responsibility..