Contact Monterey County Herald Customer Service

Why should I report an Issue with Monterey County Herald?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MediaNews Group, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My login and password are supposed to be stored, but every three or four weeks it requires me to login and then does not allow me to go to the login page, meaning I have no access.

2. I have to uninstall and reinstall every few weeks!!! And when it works it is unpredictable about which articles I can open in a separate window and which ones I have to expand on the page to read.

3. Not sure why I am paying for mobile access that requires an unavailable tutorial.Allows me to read the newspaper like a newspaper.

4. The various ways to view a page work just dandy on my phone.

5. Still have not been able to read a story on my mobile.

6. Also when you touch REGISTER for digital access it takes you.

7. Love it!Great content and interfaceNice format...easy to use.This works well.

8. Good job! Suggestion: it would be nice to click a button for each section like that for the first section.

9. Really a frustrating app!On my mobile email get display of stories.

10. I down load most of the sections, but I don't necessarily download real estate and tv news.How privileged.

11. which takes me to a page about the app.

1. Fix Monterey County Herald Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Monterey County Herald: Restarting the app will resolve most errors.
2. Update the Monterey County Herald App. Here is how:
   1. On Android goto PlayStore » Search for "Monterey County Herald" » Open Monterey County Herald » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Monterey County Herald » click "UPDATE".
3. Clear Monterey County Herald app cache: Clearing cached data will force your app to retrieve the latest data directly from Monterey County Herald servers.
   1. On Android, goto Settings » Apps » Select "Monterey County Herald" » click Storage » click "Clear Cache".
4. Check Monterey County Herald app permissions. If any of these permissions required to use your device's features are disenabled, Monterey County Herald might not work.
5. Uninstall and reinstall Monterey County Herald. If nothing else has worked, completely uninstall Monterey County Herald then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Monterey County Herald not working

2. Fix Monterey County Herald Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Monterey County Herald be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Monterey County Herald not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Monterey County Herald may not be able to connect to the Internet when running in the background.